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Uptime.com Real User Monitoring Report

Take an in-depth tour of the Uptime.com RUM report. Skip to each aspect of reporting with the timestamps below: Comprehensively understand your users – and your baselines. Organize RUM data by URL(s) or group URL(s) to track subdomains; segment data by devices, operating systems, browsers, countries, other geographies – to compare metrics within specific time windows to your website or application’s performance monitoring baselines.

Helpdesk Overview | Infraon Helpdesk - Powering Customer Success and Customer Support Automation

An Affordable & Easy-to-Use Helpdesk. Helpdesk software serves as a contact point for customers and employees with questions, complaints, and other concerns. While its definition may vary from organization to organization, there seems to be a common ground that it is used for IT support. Others have used it to refer to customer support or software used to provide customer support. The bottom line is about empowering people to seek help.