In technical support, ensuring customer satisfaction and quickly resolving issues are of utmost importance. At Honeycomb, we embrace a comprehensive approach by using our own platform—not only for engineering purposes, but to also empower our support team. By utilizing Honeycomb, our support engineers can monitor, troubleshoot, and investigate customer issues with great efficiency.
Since ServiceNow launched the Service Graph Connector for OpenTelemetry in the Innovation Lab in April 2023, we’ve seen customers use it in pre-production environments. Today, I’m excited to announce that the Service Graph Connector for OpenTelemetry is generally available for production. Service Graph Connectors allow customers to load large volumes of data quickly and easily into their configuration management database (CMDB).
I’m excited to announce that ServiceNow has been named a Leader in The Forrester Wave™: Low-Code Development Platforms for Professional Developers, Q2 2023. We believe this validates our leadership in low-code innovation. According to the report, “ServiceNow continues to build on its IT credibility with focused, useful low-code innovations to address the technical and governance challenges of scaled, decentralized development and widespread automation.
GitLab is a collaborative Git repository that fosters open-source development by offering both free open and private repositories. With its extensive features such as issue tracking and wikis, GitLab empowers teams to collaborate effectively and create exceptional software solutions. GitHub and Bitbucket are similar tools. CircleCI has launched support for Gitlab, so it is helpful to learn to use it. In this tutorial, I’ll show you how to push a project to GitLab.
For decades, the water cooler reigned as an iconic symbol of the modern workplace. It served as a gathering spot, a catalyst for spontaneous conversations, and a social hub where colleagues from different departments would converge and share stories that transcended the boundaries of job titles and hierarchies. Jokes were cracked, personal anecdotes were shared, and friendships were forged.
A Rails profiler is a tool used to analyze the performance of your Ruby on Rails application. It helps identify bottlenecks, memory leaks, and other performance issues, allowing you to optimize your code and improve overall web application speed. Profilers are essential in ensuring your web application runs smoothly and delivers a better user experience.
ManageEngine CloudSpend, a cloud cost management tool, is excited to announce the release of its new, Reports feature. CloudSpend’s Reports feature automates report generation for integrated cost accounts, utilizing tags like Region, Service, and Billed Accounts for each one.
