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The latest News and Information on Log Management, Log Analytics and related technologies.

Where did all my Claude Code tokens go?

Most teams judge their AI coding agent on two things: the monthly bill and a feeling. The bill tells you what you spent and the feeling tells you whether it seems to be helping, but neither one tells you what the agent actually did. As these tools move into the critical path of how software ships, that gap is starting to matter. I wanted to replace the feeling with something I could measure and understand what shapes of work affects this bill, so I decided to run an experiment on myself.

Help Desk or Service Desk: Which Does Your Business Need?

In this video, learn the key differences between a Help Desk and a Service Desk and why choosing the right approach can significantly impact the growth and efficiency of your IT support operations. Discover when a help desk is enough, when a service desk becomes essential, and how modern IT teams can scale support effectively. In this video, you'll learn: Contact Us sales@motadata.com Resources.

The Four Pillars of AI Observability in 90 Seconds

AI applications can behave unpredictably, potentially leading to errors such as hallucinations or data leaks, even when classic monitoring indicates a successful response. To effectively monitor AI systems, four key areas should be focused on. Implementing these pillars can enhance trust in AI deployments, help manage costs, and identify safety issues before they impact users.

How Does SNMP Keep an Eye on Every Device on Your Network?

In this video, learn what SNMP (Simple Network Management Protocol) is and why it remains one of the most important technologies for network monitoring. Discover how SNMP helps IT teams collect device health metrics, receive real-time alerts, and monitor thousands of network devices from a single platform. In this video, you'll learn: Contact Us sales@motadata.com Resources Follow Us on Social Media.

Builder in the loop: Tony Rogers on stress-testing AURA before production

Builder in the loop is a Mezmo interview series focused on the engineers, product leaders, and operators shaping AURA, an open-source, MCP-native agent harness for production operations. This installment features Tony Rogers, whose work on AURA is less about building new features and more about trying to break them before users can.

What Is a CMDB, and Why Is It Called the Heart of ITSM?

In this video, discover why a Configuration Management Database (CMDB) is considered the heart of IT Service Management (ITSM). Learn how a CMDB helps IT teams understand dependencies, assess change impact, accelerate incident resolution, and build a reliable foundation for service management processes.

The AI bill arrived. Now what?

There was a time when “Opus” meant a classical composition and “Sonnet” was fourteen lines of Shakespeare you definitely did not read before the test. Now they’re model tiers, and every new release rewrites the economics of your engineering org whether you’re ready or not. Currently, your monthly total hides the crucial information you need to control and justify AI spend.