What's wrong with MTTR?
Taken from our a full debrief on "Learning from incidents is not the goal", Chris walks through MTTR, the justifiable bad rap it has, and his thoughts on it as a measure.
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Active and passive learning from incidents
In this video, Chris shares his thoughts on the difference between active learning: writing and sharing debriefs, meeting to walk through an incident, etc., and passive learning: running incidents in the open, dynamic collaboration, reviewing past incidents.
The Debrief: Learning from incidents is not the goal
In this video, incident.io co-founder and CPO Chris Evans walks through his blog post "Learning from incidents is not the goal". We cover why he wrote this, his thoughts on the gap between theory and practice, and how people can really learn from incidents.
Observability Architecture: Components, Stakeholders, and Tools Explained
Join Ed Bailey and Perry Correll, The Observability Professor, for a comprehensive guide on observability architecture. They’ll walk through components, stakeholders, and tools for building a healthy observability practice.
Mono vs MultiRepo Challenges
The age old debate of Mono vs Multi-Repo is one we know all too well. While the idea of staying within one giant monorepo might sound nice, it's not always possible. But we've all daydreamed about the simplicity of one big codebase, a single branch to rule them all, and seamless builds, haven't we? 🌟 We get it.
How Technology Revolutionized the Quality Control and Inspection Industry
The way people inspect things for quality has changed a lot because of new technology. This field has hugely transformed with the transition from traditional means of inspection to cutting-edge systems. Now, things are much better in ensuring products and processes are top-notch.
SolarWinds Continues Ongoing Business Evolution With New and Upgraded Service Management and Database Observability Solutions
Launch of SolarWinds Enterprise Service Management and Upgraded SQL Sentry to Accelerate Customer Digital Transformation and Innovation.
The complete guide to business process workflows
In today’s fast-paced business landscape, efficiency is key to success. One of the critical aspects of achieving efficiency is streamlining business process workflows. A business process workflow refers to a series of tasks, activities, or steps that need to be completed to achieve a specific goal or outcome. These workflows are prevalent in various departments and functions of an organization, including finance, human resources, marketing, and customer service.
10 Best Practices of Social Media for Business Growth
Social media has seamlessly woven itself into the fabric of our daily existence, leaving a significant mark on how we connect, communicate, and access information. It's virtually impossible to fathom a reality without ubiquitous platforms such as Facebook, Instagram, Twitter, and LinkedIn. Yet, social media's influence extends far beyond personal interactions, as it has evolved into a potent instrument for businesses striving for expansion, enhanced brand visibility, and heightened customer engagement.
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Consulting Operations Management: Streamlining Your Approach
Consulting operations management is an essential discipline that can shape the fortunes of a firm. As professionals explore operations management, they often grapple with pressing concerns: With many years of experience in consulting and operations management, I've delved deep into these challenges, surfacing with actionable insights and tested strategies. This article is for consultants eager to amplify their operational efficiency. Every consultancy's journey is unique, but some roadblocks are universal. I aim to guide you through the choppy waters of consulting operations.