Operations | Monitoring | ITSM | DevOps | Cloud

Network topology can get very complicated in the cloud, especially when you’re sending data to external SaaS providers. You will likely need to configure gateways and firewalls and keep close tabs on those points of egress. However, if your infrastructure exists within AWS, there’s a much simpler way and that’s through an AWS PrivateLink endpoint.

When you want to direct your observability data in a uniform fashion, you want to run an OpenTelemetry collector. If you have a Kubernetes cluster handy, that’s a useful place to run it. Helm is a quick way to get it running in Kubernetes; it encapsulates all the YAML object definitions that you need. OpenTelemetry publishes a Helm chart for the collector. When you install the OpenTelemetry collector with Helm, you’ll give it some configuration.

Open source monitoring and observability tools can be found in production all over the world – whether they’re being used by startups or entire enterprise development teams. DevOps, ITOps, and other technical teams rely on tools like Prometheus, Grafana, OpenSearch, OpenTelemetry, Jaeger, Nagios, Zabbix, Graphite, InfluxDB, and others to monitor and troubleshoot their cloud environment.

One of my initial surprises upon joining Catchpoint about five months ago was to do with how much confusion there is in the observability market. Every single vendor has almost the same message around ensuring a great digital experience for your customers or employees or both. Of course, these experiences are critical to get right, but for the most part many of these solutions, at best, help to ensure that sites are live and available, and that they are reachable by some users.

Transformation is key to being at the forefront of the tech industry, and over the past two years, I’ve been excited to lead an outstanding team of developers and engineers as we’ve embarked on evolving our monitoring tools toward observability. With this in mind, we’re excited to announce two significant product releases today. The first is a completely new product offering and subscription service we call SolarWinds® Observability.

Everyone in the information technology industry understands “change” is guaranteed. People are creative and constantly striving to find more efficient ways to solve problems and more innovative ways to deliver services to consumers. But keeping up with the constant cloud and internet technology shifts and taking advantage of all the new capabilities is a harrowing task for digital organizations.