Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on IT Networks and related technologies.

The Ransomware Attack That Made MDR Essential - with dotnet Technologies

When one of dotnet Technologies’ clients was hit with ransomware - just weeks after onboarding MDR - the experience became a turning point in how they deliver security. In this real-world case study, dotnet leaders share how an unpatched firewall opened the door, why EDR alone wasn’t enough, and how MDR gave them the visibility and SOC expertise needed to stop the attack before it spread further. Watch this session to learn.

Kentik Traffic Costs Workflow Demo

Learn how Kentik's automated traffic cost workflow provides instant visibility into network traffic costs, enabling you to optimize spend, improve margins, and make smarter business decisions. In this demo, you'll see practical examples like evaluating costs by AS group and downstream customer, helping network, finance, and commercial teams take immediate, actionable steps to reduce costs and boost efficiency.

Self-Healing Networks and Sovereign AI: The Future of Global Connectivity

Bridging East and West in today’s digital landscape takes more than connectivity – it requires navigating regulations, geopolitics, and the rise of AI. In this episode of Uplink, Elena Chernykh, Head of Europe Enterprise Sales at CITIC Telecom CPC, joins Michael Reid to discuss how enterprises can thrive in a world where data sovereignty and AI demands are reshaping infrastructure.

The hidden costs of shadow AI: CPU drain, data risk, and network bottlenecks

The risk of headline-grabbing incidents, like Samsung’s ChatGPT data leak, related to AI usage outside of the authorization and control of IT (a.k.a. shadow AI) is clear. Most IT teams recognize that a high-profile incident can have serious repercussions. However, the risk of shadow AI goes well beyond the risk of a single incident. In fact, the recent Komprise IT Survey indicates that 79% of organizations have experienced negative outcomes from sending corporate data to AI.

Dashboards say green. Users say It's broken.

Your infrastructure metrics are all green. The code is clean. But support tickets are rolling in. What’s going on? The problem: traditional monitoring tools stop at your infrastructure. They don’t tell you if the user can actually complete their task. As @gerardo explains, the objective of a car is not to have the correct tire pressure or gas levels... it’s to get from point A to point B. User experience works the same way. What’s the point of having green metrics when your users are not experiencing the same thing?

Weaving AppNeta Experience Insights into DX NetOps: A Step-by-Step Guide

Today’s enterprise networks aren’t constrained to a single location—they span continents, clouds, and providers, and they’re relied upon by users who can work from anywhere. For network operations teams, that means every issue is a potential scavenger hunt. Is it the app? The WAN? The cloud provider? The ISP? The stakes are high and your tools need to evolve. That’s why the integration of DX NetOps and AppNeta is such a game-changer.

Your Network Disaster Recovery Plan is Only as Good as its Execution

A disaster recovery plan (DRP) is the strategic backbone of your organization’s resilience. It defines your objectives, outlines responsibilities, and sets the critical promise you make to the business: your recovery time objective (RTO). This plan is indispensable. However, a strategy is worthless without the tactical ability to implement it.

How to Optimize Your Online Gaming Experience - Lag Fixes and VPN Tips

In this blog, you'll learn how to optimize your online gaming experience while learning to protect your privacy on any network even if it sounds grammatically incorrect. Gaming performance can be hindered by many factors, from local network congestion to ISP throttling and poorly optimized routes. By understanding common lag issues and integrating a savvy VPN strategy, players can enjoy smoother, more reliable gameplay across various platforms and locations.

Console Connect becomes first to achieve Mplify's new LSO API certification

Console Connect has become the first platform to be certified under Mplify’s (formerly MEF) expanded Lifecycle Service Orchestration (LSO) API Certification Program. The certification recognises Console Connect’s achievement in validating four of Mplify’s key LSO Business APIs – Address Validation, Quote, Product Order, and Product Inventory – ensuring they meet strict standards for conformance and interoperability.