Operations | Monitoring | ITSM | DevOps | Cloud

ITIL service design is defined as the second stage in the ITIL v3 service lifecycle. This stage creates a blueprint for effective and efficient IT services and ensures they are fit for purpose and use. It comes right after the service strategy that previously sets out the objectives and guidelines that underpin the whole process.

Imagine your popular website or app suddenly slowing down significantly or even stopping altogether. You scramble to find the root cause while losing customers and income every minute. This stressful situation is all too familiar, but you can avoid it. Proactively monitoring MySQL databases can help prevent these issues and keep your performance at its best.

It's a warm afternoon here in Toulouse, I feel like it's as good a time as any to update folks about what's new in OnlineOrNot.

Data explosion is prevalent and impossible to ignore in today’s business landscape, with organizations face a pressing challenge: the ever-increasing volume of log data. As applications, systems, and services generate a torrent of log entries, it becomes crucial to find a way to navigate this sea of information and extract meaningful value from it. How can you turn the overwhelming volume of log data into actionable insights that drive business growth and operational excellence?

IT networks are the foundation of businesses today. Robust networks enable organizations to conduct seamless business operations and deliver services continuously to customers. To maintain healthy, robust networks, companies depend on ITOps. ITOps refers to the provisioning, monitoring, and management of IT networks to ensure maximum uptime and a better end-user experience.

Today, we’re excited to share the latest endpoint release for the Raygun API, user invitations. With this release, customers can now use the API to automate the process of inviting new team members to Raygun. With unlimited seats included in every Raygun account, one of the best ways to get the most out of Raygun is to add more team members to your plan.

18 million — that’s the number of developers around the world who use Docker, the popular tool for containerization. Docker Desktop, a software application for Mac, Windows, and Linux, is one of the most widely used tools within the Docker ecosystem, especially among developers who want to build, test, and deploy applications in containers on their local machines.

In my last blogpost I explained how our ipl-html lib works and how to use it. With the help of ipl-html it is possible to add forms. Usually we want to validate the data of the form before submitting it and display messages if the validation fails. For this purpose, we have introduced the ipl-validator. The ipl-validator includes many useful validators, and today I want to explain how you can easily use them.

Graphite is a very popular enterprise monitoring tool. This article will address the common issues that occur while setting up a Graphite instance, and how they can be avoided. We will assume readers have already become acquainted with Graphite, but if you’re interested to learn about the basics of Graphite, check out our articles on the Architecture and Concepts of Graphite and the Installation and Setup before reading this article.