Operations | Monitoring | ITSM | DevOps | Cloud

Take Support Mobile Without Losing the Record

IT issues never wait until you're back at your desk. They hit during a client visit, a coffee run, or halfway across a parking lot — and being stuck without your laptop turns a five-minute fix into a fire drill. Meanwhile, back at the console, proving what happened during a remote session — for an audit, a compliance check, or a "wait, what did the tech actually do" conversation — is its own headache. And technicians and end-users sharing one login experience but needing two completely different views adds friction nobody asked for. What you'll learn.

Your code says one thing. Your cloud says another. Meet EZ Control. #platformengineering

EZ Control brings env zero and CloudQuery together in one product. It discovers nearly 2,300 resource types across AWS, Azure, Google Cloud and Kubernetes, links each one to its code, owner, cost and policies, and closes the gap when what's running drifts from what you intended: drift, security, cost and availability, all under your policies. You choose how much it does, from observe-only to autonomous, with a full audit trail. The same guardrails govern AI agents.

Where do you see organizations hitting their limits?

In this clip, Virtana Chief Product Officer, Amit Rathi explains why more data does not automatically lead to better operations. As system complexity grows, organizations are collecting more telemetry than ever while struggling to turn it into actionable insights. At the same time, rising observability costs are forcing some teams to monitor only part of their environments. Watch the video to learn why intelligence, not just visibility, is becoming essential for modern IT operations.

AlmaIQ: The Smart Concierge That Revolutionizes IT Support and Productivity

Discover how AlmaIQ, Almaden's conversational artificial intelligence integrated with Collective IQ (ITAM and DEX), is transforming the way teams and employees interact with your organization's technology. AlmaIQ connects users to corporate data, insights, and knowledge through simple natural language conversations, allowing you to diagnose device performance issues, check software status, and get instant answers without hassle.

AI Control Tower Live: Governance that moves at machine speed

One question, ninety minutes: Do you know what AI agents you have running, what they're accessing, and what's their ROI? ServiceNow product leaders open with an overview of why legacy controls can't keep pace with AI agents. Then we'll showcase customer stories from Zespri and Booking.com, end-to-end demos of AI Control Tower, and a look inside ServiceNow's own AI estate.