Are You Really in Control of Your Assets? #shorts #itam #assetmanagement
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Change Management in Pandora ITSM with Full Traceability and Custom Workflows
With version 106 of Pandora ITSM, a critical feature has been introduced for technology environments operating under security frameworks, regulatory compliance, and efficient management: Change Management. This new module allows changes to be registered, approved, implemented, and closed in a structured way, with full traceability and responsibility control.
Guide For AIOps Platforms: Key Features And Benefits
AIOps platforms have gained traction because teams are dealing with more alerts, data, and monitoring tools than they can realistically manage. The goal isn’t to replace people, but to reduce the manual work that comes with sorting through alerts, figuring out what’s actually wrong, and figuring out who should respond. Some tools focus on event correlation. Others lean into automation, anomaly detection, or service-level visibility.
Maximizing Patch Deployment with Ring Strategies #shorts
Maximizing Patch Deployment with Ring Strategies Ring deployment enhances automation for patch management by allowing control over individual testing and production rings. Engaging end users is essential to evaluate the impact of patches after the initial deployment. While patches may lead to immediate failures or delayed issues, user feedback is often overlooked. This feedback is vital for deciding whether to proceed to the next deployment ring, focusing on balancing security and productivity.
Understanding Vulnerability and Patch Management Challenges #shorts
Understanding Vulnerability and Patch Management Challenges Vulnerability and patch management often face challenges due to persistent false findings. OS updates can create missed maintenance windows, leaving systems exposed. Applying cumulative updates correctly can help resolve these issues. However, systems may still show as up to date while harboring vulnerabilities due to misidentified software. A notable example is a Java vulnerability that continues to exist despite updates, as it is part of a custom solution.
Overcome the Break-Fix Model! Switch to Proactive Maintenance
If your team is constantly firefighting issues, it might be time to shift gears. In this short video, our product specialist, Matt Beran, explains how to move from reactive to proactive support with the help of Asset Management tools. We’ll walk through real use cases so you can see exactly how to monitor device health, plan replacements, and detect patterns that point to bigger problems.
Unlocking ServiceNow Capabilities: From Discovery to Real-World Impact
This short corporate video from ServiceNow highlights how its solutions connect discovery to execution, using automation and data insights to drive efficiency, better decisions, and real-world impact across industries. Follow Us on.
EP1: ServiceDesk Plus MSP basics: Getting started [Masterclass 2025]
Learn how to set up basic configurations, account-specific customizations, and automations to efficiently get your MSP operations up and running with ServiceDesk Plus MSP.
E4: Streamlining critical ITSM practices with no-code and low-code automations in ServiceDesk Plus
In the fourth episode, earn how to automate critical ITSM practices from end to end with no-code automations and low-code components. We will go over how to configure business rules, SLAs, and other essential automations that let you manipulate data within ServiceDesk Plus.
E4: Streamlining critical ITSM practices with no-code/low-code automations in ServiceDesk Plus Cloud
In the fourth episode, learn how to automate critical ITSM practices from end to end with no-code automations and low-code components. We will go over how to configure business rules, SLAs, and other essential automations that let you manipulate data within ServiceDesk Plus Cloud.