Operations | Monitoring | ITSM | DevOps | Cloud

When creating an application, developers often rely on many different tools, programs, and people. This collection of agents and actors involved in the software development lifecycle (SDLC) is called the software supply chain. The software supply chain refers to anything that touches or influences applications during development, production, and deployment — including developers, dependencies, network interfaces, and DevOps practices.

Upgrading your Mattermost server involves a bit of research, preparation, and downtime. The pressure to keep your Mattermost instance healthy and reduce downtime for a core system within your organization can be intimidating. Recently, we worked with a handful of customers who were experiencing issues upgrading from Mattermost v5.37 and v5.39 to v6.x. Unfortunately, migration scripts were required to make significant database changes, and there was an issue in product performance.

Having a reliable IT infrastructure is crucial to the health of your company or organization. And while this is generally true, it’s doubly so in our current times, where practically everything is digital. So, who is the lucky one to make general decisions about how to run a system efficiently — and keep it going? That would be the System Administrator. But what does a SysAdmin actually do? That's what we'll answer here!

Deep into an incident, Slack firing, up to your ears in decisions, not sure where to turn next? It’s easy for external communication with your customers to fall far down the list of priorities in these moments. However, these are the exact situations where comms are vital, and where underestimating their importance can having damaging and lasting effects on your organisation.

Modern Kubernetes environments are becoming increasingly complex. In 2021, Datadog analyzed real-world usage data from more than 1.5 billion containers and found that the average number of pods per organization had doubled over the course of two years. Organizations running containers also tend to deploy more monitors than companies that don’t leverage containers, pointing to the increased need for monitoring in these environments.

Organizations are becoming more aware of the advantages of upgrading their continuous integration and continuous delivery (CI/CD) pipelines and moving them to the cloud, from lowering infrastructure costs to eliminating security threats. But carrying out a transfer is challenging, especially when a variety of platforms and technologies are involved.