Operations | Monitoring | ITSM | DevOps | Cloud

Telemetry Talks - Ep.1 - Observability and OpenTelemetry

In the first episode of Telemetry Talks, Diana talks with Jose, VictoriaMetrics Cloud Lead, about the practical origins of observability and how OpenTelemetry is shaping modern monitoring. They cover why observability became critical as systems moved from monoliths to microservices, how OpenTelemetry unifies traces, metrics, and logs while avoiding vendor lock-in, and how it integrates natively with VictoriaMetrics.

Building & Enforcing an AI Policy

Just like "cloud" in years past, the term "AI" has permeated just about every tech space and product. And although AI has plenty of business benefits, there are also plenty of risks in using AI, especially when it comes to sensitive business information. End users may not understand (or care) about the negative impacts of AI, which is where IT comes in. In this stream, you'll learn about how you can build an AI policy that works and how to enforce it so that users actually follow it!

ServiceNow Without the Ticket Hell

ServiceNow is the system of record for change and approvals in most regulated enterprises. But when evidence lives elsewhere — scattered across CI tools, scanners, tickets, and screenshots — approvals slow down and audits become painful. Developers waste hours chasing proof. CABs approve changes without confidence. Auditors reconstruct history months later. In this video, Matt Bailey shows what changes when evidence is produced continuously, directly from the delivery pipeline, and linked into ServiceNow workflows.

Evidence, Not Screenshots

In regulated environments, slow change is often blamed on process. In reality, it’s caused by missing, fragmented, or untrusted proof. Screenshots. Tickets. Manual approvals. Evidence assembled after the fact. In this video, we show what changes when compliance policies are embedded directly into release workflows — and when immutable, machine-readable evidence is captured automatically across CI/CD.

Monitor Arista VeloCloud SD-WAN performance with Datadog

As organizations grow their cloud environments and branch office networks, maintaining reliable connectivity and application performance becomes more complex. VeloCloud SD-WAN provides dynamic, policy-based routing to help ensure that your connectivity is dependable and cost-efficient, and that your applications perform consistently.

Block Storage vs Object Storage: What You Need to Know

Block storage is a method for companies to manage files and databases by storing data in blocks for efficient and fast data access. It is similar to object storage, but depending on your needs, you may want to know which option better meets your needs. In this article, we will cover the following topics to help you understand: We will also offer options for you to get started with managing your storage for business with Internxt.

Event Intelligence Solutions - A New Era for IT Operations

In an era where digital performance defines business success, large enterprises are embracing Event Intelligence Solutions (EIS) to keep services available, resilient, customer-facing operations protected from disruption. According to Gartner, Event Intelligence Solutions use AI and advanced analytics to enhance and automate how organizations respond to signals generated by digital services.

Evidence, Not Screenshots. How Teams Stay Always Audit-Ready in ServiceNow

In regulated environments, slow change is often blamed on process. Too many approvals. Too much governance. Too much red tape. But in reality, most delays are not caused by regulation itself. They are caused by missing, fragmented, or untrusted evidence. Screenshots pasted into tickets. Proof assembled weeks later. Approvals stalled because no one can confidently say whether a change actually meets policy. When evidence is an afterthought, compliance turns into chaos.

ServiceNow Without the Ticket Hell

ServiceNow is the system of record for change and approvals in most regulated enterprises. And yet, for many teams, it has become the place where delivery slows to a crawl. Not because ServiceNow is broken. But because the evidence model underneath it is. Developers ship fast through modern CI/CD pipelines, automated tests, and security scans, only to hit a wall when changes reach approval. Tickets bounce back. Evidence is questioned. Screenshots do not tell the full story. CABs hesitate. Releases wait.

How CIOs Build the Business Case for IT Automation ROI

CIOs rarely struggle to find automation ideas. What they struggle with is getting those ideas funded, then keeping support once the first few workflows go live. We built this guide for IT leaders who need a credible, repeatable way to present IT automation ROI in language that resonates with the C suite. If you are shaping an automation program across service desk, IT operations, and network operations, our Agentic Automation for CIOs & CTO’s hub lays out the strategic lens.