Operations | Monitoring | ITSM | DevOps | Cloud

PagerDuty Joins Glean's AI Ecosystem: Unlocking More Seamless Incident Management

Today, we announced that PagerDuty is now officially part of the Glean MCP Directory! This partnership brings together two leaders in AI-powered productivity and operations, making it easier than ever for organizations to connect PagerDuty’s incident data directly to any AI tool or agent in their stack through the standardized Model Context Protocol (MCP). PagerDuty is the first (and currently only) incident management partner that is available via Glean’s AI ecosystem.

Soft navigations: The future of seamless browsing

In the ever-evolving world of web standards, a new experimental feature is quietly reshaping how browsers perceive navigation: Soft Navigations. While still in the early stages, this concept has the potential to redefine user experience metrics, improve performance monitoring, and better align browsers with the behavior of modern web applications. Let’s dive into what soft navigations are, why they’re important, and how you can start exploring them today.

Build a versatile query agent with RAG, LlamaIndex, and Google Gemini

As a developer, you often face the challenge of retrieving information from multiple sources with different structures. What if you could create a single interface that automatically routes queries to the right data source? Imagine your application needing to answer both “What’s the population of California?” and “What are popular attractions in Hawaii?”.

Session Replay: Becoming your own digital secret shopper

Retail stores have long relied on a secret weapon to measure and improve the shopping experience: the secret shopper. Posing as ordinary customers, they evaluate the customer experience, spotting friction points like hard-to-find items, gauging the quality of customer service, and testing how seamless the checkout process feels.

Introducing the UptimeRobot v3 API

As you may have noticed, we released the latest version of the UptimeRobot API a few weeks ago. Don’t worry, the v2 will remain available; however, it will no longer receive support or updates. New features will be added only to v3. Built on a RESTful architecture, v3 unlocks more flexibility, cleaner workflows, and expanded capabilities for developers who want tighter control over their monitoring. Below, we’ll highlight what’s new and how it compares to the legacy v2 API.

Why Organizations Choose Cycle for AI

The race on AI is heating up; the next generation of vibe coders and prompt engineers are entering the job market as we speak, and AI is the hottest line item on most IT budgets this year. Building the next great home automation software or adaptive learning platform with cutting-edge machine learning is great and all, but like all great software, it needs to start with the plumbing.

LLM Observability in the Wild - Why OpenTelemetry should be the Standard

A few days ago I hosted a live conversation with Pranav, co-founder of Chatwoot, about issues his team was running into with LLM observability. The short version: building, debugging, and improving AI agents in production gets messy fast. There's multiple competing standards for default libraries for LLM observability. And many such libraries like OpenInference which claim to be based on OpenTelemetry don't strictly adhere to it's conventions.

Now Available: Ready-to-Use Policies - Guardrails You Can Activate Instantly

Policies are essential for maintaining secure, cost-effective, and compliant infrastructure. But writing them from scratch takes time, time most teams would rather spend on building and shipping. The intent is there. Platform teams want to enforce standards. But figuring out what to enforce, writing the logic, validating parameters, and wiring it all into workflows adds friction. Even experienced teams find themselves blocked not by policy frameworks, but by the overhead of getting started.

Smart Budgeting Strategies for a Growing Business

When you're running a small business, growth is not going to happen simply because you want it to. It's going to come from smart planning. One of the most important parts of planning your business is budgeting. If you don't have a solid strategy for this it's going to be easy for you to overspend. You will also miss opportunities to invest when it really matters. The good news is that if you have the right approach you will be able to take full control of your finances. This way you'll be able to set your business up to see steady growth.