Operations | Monitoring | ITSM | DevOps | Cloud

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bunnyshell

When AI Becomes the Judge: Understanding "LLM-as-a-Judge"

Jul 31, 2025 By Alin Dobra In Bunnyshell
Imagine building a chatbot or code generator that not only writes answers - but also grades them. In the past, ensuring AI quality meant recruiting human reviewers or using simple metrics (BLEU, ROUGE) that miss nuance. Today, we can leverage Generative AI itself to evaluate its own work. LLM-as-a-Judge means using one Large Language Model (LLM) - like GPT-4.1 or Claude 4 Sonnet/Opus - to assess the outputs of another. Instead of a human grader, we prompt an LLM to ask questions like "Is this answer correct?" or "Is it on-topic?" and return a score or label. This approach is automated, fast, and surprisingly effective.
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chaossearch

5 Multi-cloud Data Management Best Practices You Should Follow

Jul 31, 2025 By David Bunting In ChaosSearch
A multi-cloud approach helps organizations avoid vendor lock-in, leverage the best available technologies, and reduce costs - but it can also result in added complexity when it comes to centralizing, securing, and analyzing data from cloud applications and services. This blog highlights 5 multi-cloud data management best practices that can help you make the most of your data in multi-cloud environments.
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signoz

Complete Guide to Redis Monitoring: Essential Metrics, Tools & Best Practices 2025

Jul 31, 2025 By Ankit Anand In SigNoz
Redis is a powerful tool, but its position in the critical path of applications means that performance issues can have a widespread impact. Whether you use Redis as a cache, session store, or primary database, effective monitoring is essential to prevent slowdowns and ensure a responsive user experience. This guide provides a comprehensive walkthrough of Redis monitoring, covering the essential metrics you need to track, the tools available to you, and the best practices to adopt in 2025.
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Kentik

Cloudflare's DNS Downtime: Why BGP Hijacks Were Never to Blame

Jul 31, 2025 By Doug Madory In Kentik
On July 14, Cloudflare’s popular public DNS service (known as 1.1.1.1) suffered an outage lasting over two hours. As rumors swirled about the cause, we were the first to push back on the theory that a BGP hijack had caused the outage. In fact, the hijack was actually a consequence. How did we know this so early when other internet watchers did not? We’ll discuss in this post.
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datadog

This Month in Datadog - July 2025

Jul 31, 2025 By Datadog In Datadog
In July’s episode of This Month in Datadog, we’re doing things differently by spotlighting the people behind the products you rely on. Jeremy is joined by Tristan Ratchford to discuss saving time and effort when you’re on call with Bits AI SRE, and by Kevin Hu to explore gaining visibility into datasets across the entire data lifecycle with Data Observability.
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iOPEX

Why Your ITSM Automation Isn't Smart Enough & How Agentic AI Can Fix IT

Jul 31, 2025 By iOPEX Technologies , In iOPEX
You can infer from Jensen’s keynote speech that moving forward, AI will need to be evaluated by operational outcomes, rather than by speed or accuracy KPIs, such as resolution rates or proactive service restorations in ITSM. ITSM was designed to make complexity manageable by modifying user interfaces, workflows, and playbooks for automation across sprawling operational environments. Automation has improved speed, but never changed the fundamental model: humans being the decision engines.
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iOPEX

Can Agentic AI Fix the Chatbot Fatigue in the CX Industry? A Strategic Analysis for CXOs

Jul 31, 2025 By iOPEX Technologies , In iOPEX
Belinda Parmar, CEO of The Empathy Business, in a recent article with Financial Times, said, Customer service has undergone a significant transformation in recent years. Where success was once measured by resolution speed and cost efficiency, today’s customers expect far more. They seek personalized interactions, contextual awareness, and a genuine human touch, delivered alongside fast, reliable support.
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broadcom

Streamlining the Complexity of SD-WAN Deployments With DX NetOps Topology

Jul 31, 2025 By Sandeep Tiwary In Broadcom
If you're feeling like your network operations just keep getting more complicated, you're not wrong. One of the core promises of cloud models was improved simplicity. However, the ensuing reality for your network operations teams has been anything but simple. Suddenly, users and applications are everywhere. Traditional, on-premises equipment now coexists with software-defined wide area networks (SD-WANs), cloud-hosted resources, and hybrid connections that hop across public and private networks.
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broadcom

With AI, You're Gonna Have to Manage Your (Massive) Energy Use in SPM

Jul 31, 2025 By Jason Kotlinski In Broadcom
Forget boring spreadsheets. Strategic portfolio management (SPM) isn't just about ticking boxes. It’s the big boss plan that makes sure every penny spent and every project your company starts points towards the main goal. It's your company's smart GPS, guiding you through the AI energy maze. When it comes to AI's power hunger, SPM is a knight in shining armor. It helps leaders get smart, making sure they grab all the fancy tech without trashing the world.
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cloudzero

How To Start A FinOps Career: Roles, Skills, Jobs, And Growth Paths

Jul 31, 2025 By Keith MacKenzie In CloudZero
Want to know how to get a job in FinOps? You’re not alone. FinOps careers are rapidly emerging as essential roles in tech, helping companies manage cloud costs without slowing down innovation. These roles sit at the intersection of finance, engineering, and cloud operations. FinOps roles and responsibilities are expanding fast. In this guide, you’ll learn what FinOps professionals do, how to frame your skills for the job, what certifications help, and how to grow your FinOps career over time.
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