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The latest News and Information on IT Service Management, Service Desk and related technologies.

Hector

Barcodes trends 2024: The Future of Inventory Management

Apr 4, 2024 By Hector In Hector
With an increasing emphasis on real-time data and streamlined operations, businesses are constantly seeking innovative solutions to stay ahead. One technology that has been a linchpin for decades and continues to evolve is barcodes. Today, the trends surrounding barcodes are not only enhancing their traditional applications but also redefining the future of inventory management.
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InvGate

Agnostic AI: How to Not Choose an AI Provider

Apr 3, 2024 By Daniel Ciolek In InvGate
Artificial Intelligence (AI) technologies are evolving at breakneck speed. Today's cutting-edge model may become obsolete tomorrow. This rapid evolution, while exciting, presents a challenge – how to leverage the current best AI capabilities without being tied to a single model or provider. At InvGate, we apply a strategy that we call “agnostic AI” (as in platform agnostic).
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InvGate

Introduction to Endpoint Management: Definition, Benefits, and Tools

Apr 2, 2024 By Kimberly Yánez In InvGate
Endpoint Management is so inherent to IT that it is canon in this industry, especially now that remote work is the new normal. Setting a robust system is paramount for any organization that relies on digital devices. These devices are connected to the corporate network and can access its resources, so the goal is to ensure that these devices are secure, compliant with company policies, and operating efficiently.
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nexthink

New: Real-Time Remediation with Nexthink Flow's Event Trigger

Apr 2, 2024 By Katharine Dahl In Nexthink
Some issues can’t wait. When it comes to compliance or employee experience issues, time matters. Now with Nexthink Flow’s real-time event trigger, you can instantly trigger an automated workflow based off an event like an alert, employee login or application crash. When setting up a new workflow, you can select “Events” in the “Trigger” section and use a NQL query to identify the event to track.
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Analytics Plus webinar: How do you measure the business benefits of IT initiatives?

Apr 2, 2024 By ManageEngine In ManageEngine
IT is often viewed as an indispensable but challenging expense for a business. Despite continued efforts to resolve issues, streamline operations, and contribute to the organization's overall functionality, IT teams often fail to receive the recognition they deserve. The struggle lies in shifting the perspective of IT from a mere cost center to a significant contributor to business productivity. By leveraging analytics-driven insights, IT managers can effectively communicate and substantiate the value of IT operations in terms of business impact and ROI.
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almaden ai

The importance of ITAM for ESG practices

Mar 29, 2024 By Almaden AI In Almaden AI
Environmental, Social, and Governance (ESG) practices have emerged as a critical framework for organizations striving to achieve sustainable and responsible business operations. As companies across the globe recognize the urgent need to address environmental, social, and governance issues, the role of Information Technology Asset Management (ITAM) in facilitating these practices has become increasingly evident. In this article, we will delve into the significance of ITAM for ESG practices and explore how it can contribute to creating a better world.
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solarwinds

Six Compelling Reasons to Choose SolarWinds Every Day, Every Time

Mar 28, 2024 By Jason Tolu In SolarWinds
Technology investments in today’s digital economy are crucial in achieving your business goals and gaining a competitive edge. As business strategies evolve and technology advances, IT environments are becoming increasingly complex and hybrid while budgets remain stagnant. Choosing the right solution to manage your technology stack is vital to deliver superior application experiences and meet your performance, availability, and operational requirements.
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Exploring Enhancements in Service Mapping and Workspace Improvements

Mar 28, 2024 By Ivanti In Ivanti
The discussion revolves around various enhancements in service mapping, workspace improvements, and app distribution. New connectors like Virima and Ivanti Neurons are being developed for service mapping, along with an outbound connector for ServiceNow. Workspace improvements include filters, remote control, and disabling end user prompts. App distribution introduces features like cloud storage explorer and access to Windows Package Manager. Additionally, role-based permissions for bot triggering and integration of surveys into the overall deck score are being implemented.
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