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The latest News and Information on IT Service Management, Service Desk and related technologies.

Data Harmonization is Key to Reduce Your Attack Surface, Srinivas Mukkamala, CPO, Ivanti #goivanti

Ivanti’s Attack Surface Management report offers more expert advice on how to turn actionable data into a mature and effective attack surface management strategy. Dr. Srinivas Mukkamala, Ivanti CPO, discusses the need for organizations to consolidate and harmonize data from multiple sources to gain a comprehensive view of their attack surface. This video offers actionable advice on how to structure, analyze and apply your data to use it to inform your attack surface management strategy and quickly and effectively detect and remediate threats.

Dynamic Priorities: Attack Surface Management, Rex McMillan, VP Product Management, Ivanti #goivanti

Ivanti’s Attack Surface Management report examines the challenges of monitoring and managing expanding attack surfaces and provides strategies directly from IT and security experts into how you can practice comprehensive attack surface management. In this video, Rex McMillan, Vice President of Product Management at Ivanti, shares valuable insights on attack surface management (ASM) and why an attack surface management solution should empower organizations to detect and prioritize high-level risks even as those risks evolve in scope and severity.

How to Close Attack Surface Gaps, Daren Goeson, SVP Product Management, SUEM, Ivanti #goivanti

For more valuable insights on reducing an organization's attack surface, check out Ivanti’s Attack Surface Management Report. Daren Goeson, SVP of Product Management, SUEM, Ivanti shares valuable insights on reducing an organization's attack surface and implementing an effective Attack Surface Management (ASM) strategy. From asset discovery to vulnerability management, risk assessment to automation, this video provides essential guidance for organizations to enhance their cybersecurity posture.

Kaspersky Labs Banned in the US: Do This NOW

The US government has recently banned Kaspersky antivirus software. Starting September 29, selling the Russian firm's products or providing updates to any existing installations within the United States will be illegal. So, it'd be advisable to start searching for an alternative. Keep in mind that it should offer you similar capabilities, be in compliance with your business regulations, and fit into your IT budget.
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The importance of digital employee experience monitoring for business

In a world where digital, businesses are shifting their focus to creating a positive digital employee experience. With more employees working remotely than ever before, it's become critical for companies to monitor and measure this experience. This is where Digital Employee Experience Monitoring comes into play. In this article, we will dive deep into the importance of Digital Employee Experience Monitoring for businesses today. We'll explore what it is, why it matters, and how to implement it in your own organization. By the end of this article, you'll have a thorough understanding of how this technology can enhance your company's operations and improve employee productivity.

Developing Gen AI with NLP for ITSM Platform: A New Era of Admin Analytics

Gen AI, equipped with NLP capabilities, is under development to generate real-time widgets and insights from the ITSM platform for admin analysts. This interface will enable analysts to ask specific questions like ticket resolution stats. Gen AI will provide yearly and monthly insights, interact with Gen AI, and create dashboard charts. This innovative solution, combining Gen AI, NLP, and MLNLP technologies, is expected to launch by year's end.

Ivanti Workspace Control: Migration Paths

With Ivanti Workspace Control (IWC) approaching end of life, easing your organization's migration is front of mind. Lead Sales Engineer Patrick Kaak and Senior Sales Executive Sacoro Fraenk outline why Ivanti is transitioning to User Workspace Manager (UWM) as part of its cloud-first strategy, as well as the three migration paths available to IWC users and what you'll gain from making the switch.