Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Monitoring for Websites, Applications, APIs, Infrastructure, and other technologies.

Where Most Operational Waste Comes From-and How AI Automation Cuts It

Most operational waste comes from fragmented workflows rather than individual performance constraints. An incident begins long before any fix is applied. Alerts trigger, tickets open, and engineers start reconstructing context across systems that were never designed to operate as one. Logs, metrics, past incidents, and runbooks sit in separate tools, each requiring manual lookup, interpretation, and validation before any decision can be made.

Episode 9 - AI, Enterprises, and the Law

In this episode of The Intelligent Enterprise, host Tom Stoneman takes us inside the different ways that AI is being utilized in the practice of law. In this episode, Tom is joined by Vintee Mishra, an attorney who’s currently part of the Commercial Contracting Organization at Navy Federal Credit Union, and has previously occupied supporting roles at Tata Consultancy Services, Cisco, First Technology Credit Union, and Moody’s Analytics.

The future of SaaS is hazy and no one really knows what comes next

There was a time when SaaS felt predictable. You built something useful, scaled it, and charged a subscription. If the software did well enough, growth followed. It wasn’t easy, but it was clear. There was a sense of direction, a playbook that most companies seemed to follow, tweak, and succeed with. Ironically enough, the same playbook gave birth to numerous tech giants as we know them today. Now, that clarity feels different. Not entirely gone, but blurred. If you work in SaaS, you can feel it.
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How to Monitor AWS Status: Don't Wait for the Health Dashboard

The AWS Health Dashboard is slow, sometimes broken during major outages, and only tells you what AWS admits is broken. Real SREs layer three monitoring sources: AWS-native tools (CloudWatch, EventBridge), third-party aggregators (IsDown), and internal synthetic checks. Skip the vendor status page as your primary alert source.

Stop Starting Your Day in a Stack Trace

Most teams triage errors the same way. Check the error tracker in the morning, skim the stack traces, pick the ones that look urgent, start investigating. The rest pile up. By the time anyone gets to the long tail of production errors, the context is stale and the motivation is gone. What if that first pass happened automatically? We’ve been experimenting with a workflow that connects Scout’s error data to AI assistants through our MCP server.

How AI Is Powering the Next Era of IT Operations

AI is redefining the future of IT. In this Nexus Live 2025 keynote, ScienceLogic CEO and Founder Dave Link shares the vision behind Skylar AI, why the industry is shifting toward autonomous operations, and how organizations can move faster, smarter, and more proactively than ever before. In this session you’ll see.

Why AI Spells the DEATH of Workplace "Coasting": Jacob Morgan returns

Jacob Morgan returns to The DEX Show for another provocative conversation on the future of work, AI, and why 2026 is the year of accountability. Jacob argues that AI is exposing “performative work,” forcing organizations to rethink culture, leadership, and what real value creation looks like. We explore why company culture became too vague, why human judgment matters more than ever, and how leaders can avoid over-relying on AI at the expense of discernment, responsibility, and individuality. It’s a wide-ranging discussion on work, ambition, and the high-stakes reset now unfolding inside modern organizations.

Ep 37: Robbing banks is now a work from home job

In this episode of Masters of Data, we explore how banks and fintech companies have traded friendly neighborhood tellers for data-driven, always-on digital fortresses. We unpack everything from sophisticated phishing schemes and viral TikTok check fraud trends to the AI-powered tools that now handle the fraud detection Shirley the bank teller used to manage through sheer familiarity. We make the case that financial institutions today face more pressure than ever to be trustworthy, secure, and seamless all at once, whether their customers are logging into a sleek app or calling a landline to pay two bills a month.