Operations | Monitoring | ITSM | DevOps | Cloud

How to Implement SLAs to Deliver Consistent Service Across Your Business

Simply put, Service Level Agreements are contracts between service providers and clients that detail the nature of services provided, their quality, and performance metrics. Their main goal is to align the services provided with those required by the client and typically include measures to take if the service provider fails to meet the agreement. SLAs have multiple benefits, including: Service Level Agreements are a crucial part of ITSM and thus need to be integrated into service desk software.

Continuous Verification - It's More Than Just Breaking Things On Purpose - Civo Navigate NA 23

Explore the world of continuous verification to learn about its evolution from chaos engineering, practical testing methods, and tools for automation in this presentation from Adam D'Abbracci. Discover how to monitor and ensure the reliability of your services and systems.

OpenSearch Services and Tools | Sematext

🚀 Elevate your OpenSearch game with Sematext! 🚀 Ready to excel in OpenSearch? Sematext offers top-tier Consulting, Training, and Production Support services, finely tuned to empower you with expertise in Opensearch's most critical aspects. Explore our comprehensive suite of services, meticulously designed to bolster your OpenSearch journey.

Class is in Session with The Observability Professor!

Please join the Observability Professor, Perry Correll, and Ed Bailey as they kick off a series of live streams about the magic and challenges of observability. In this session, Perry and Ed will talk about the foundational aspects of what is observability and its value to an enterprise. In later sessions, they will talk about steps for better telemetry from your applications and logs and how to use that data to help your business achieve clear insights into your application and customer behavior. It will be a fun and interesting discussion!

Config.tips | Building the largest collaborative library of config tips and tricks

Continuous Labs by CircleCI is launching Config.tips, your go-to resource for mastering configuration files and simplifying your development workflow. In this video, we’ll take you on a tour of Config.tips, showcasing how it can empower developers like you to tackle even the most complex config challenges with ease. Whether you’re configuring databases, setting up CI/CD pipelines, or working with any tech stack, we want to build the biggest collaborative platform to get you covered.