Operations | Monitoring | ITSM | DevOps | Cloud

Software Deployment Process Guide for 2024

IT software deployment is a necessity in any organization’s IT environment. Software deployment can either make or break the transitions between software, which significantly affect business operations. That is why it’s essential to have a solid software deployment process in place. With NinjaOne, you can be confident that essential software for your endpoints is deployed efficiently. Learn more.

Complete Guide: Exploring IT System Monitoring

In this article, you will get a thorough guide about exploring IT Systems Monitoring. A well-functioning IT system is essential for any successful business. From the smallest startup to the largest enterprise, your organization relies on a complex network of technologies to deliver services, manage data and support operations. However, with this reliance comes the need for vigilant oversight to make sure these systems run efficiently, securely and without interruption.

What is Linux Patch Management? Overview & Best Practices

In this article, you will learn more about what is Linux Patch Management, its importance, common challenges, key components, tools, and effective strategies. Managing patches is necessary to maintain a secure, stable and high-performing Linux environment. Whether you’re a systems administrator, IT manager, or responsible for keeping Linux systems running smoothly, mastering the process of identifying, testing, and deploying patches plays an important role in safeguarding your infrastructure.

SaaS Budget Planning Guide for IT Professionals

SaaS services are one of the biggest drivers of OpEx (operating expenses) for modern businesses. With Gartner projecting $247.2 billion in global SaaS spending this year, it’s no wonder SaaS budgets are a big deal in the world of finance and IT. Efficient SaaS utilization can significantly affect both the bottom line and employee productivity.

5 Steps to getting started with Zero Trust

In the previous two blogs, we’ve traced the outline of Zero Trust from philosophy and principles to frameworks and marketing terms. In this blog Pete Roythorne talked to Marc Barry, Co-Founder and Chief Product Officer at Enclave, about how you can get started with Zero Trust Network Access. You can read the previous blogs here: To do this we’re going to use CISA’s Zero Trust Maturity Model as a baseline for understanding.

MSP Sales Models: Reselling and Selling FinOps services

Managed Service Providers (MSPs) are definitely in a competitive market. If you’re checking out Anodot, there’s a good chance you’re an MSP looking for a partner who can provide the right mix of tools and services to help you stand out to potential prospects. However, landing the client is only the start of the sales cycle. So, how can MSPs keep increasing profits while maintaining the quality that initially won them that business?

What Is AES Encryption: Advanced Encryption Standard Explained

AES (Advanced Encryption Standard) encryption is the current cryptographic standard used and promoted by the US government for securing sensitive data. It is used widely in cybersecurity, protecting IT infrastructures, and securing communications. This guide explains what AES encryption is, how it works, and where it is used. It also explains its importance in cybersecurity and in securing valuable data.

RMM vs MDM Software

RMM vs MDM software, which one is the best for you? Flexible working arrangements have become the norm for organizations. While this has significantly improved business productivity, IT departments and managed service providers (MSPs) must now keep track of a variety of endpoint devices, including mobile devices. In fact, mobile devices are rapidly becoming integral to business operations.

M&A Focus, Part 2: Getting Your House in Order

In this episode, Pete Roythorne and N-able’s Business Development Director Matt Takhar discuss the importance of getting your house in order for mergers and acquisitions (M&A) in the MSP industry. They highlight the increasing trend of M&A deals in recent years and predict a continued rise in the future. They explain different valuation methods, with a focus on EBITDA-based valuations. They emphasize the significance of factors such as recurring revenue, client base, operational efficiency, and growth potential in determining the value of an MSP.

Identifying VMware underutilization using SquaredUp dashboards

Recently I've been working with an MSP on a couple of their use cases. One of the services they're designing for their customers is that of cost optimization on their IT infrastructure. On top of the in-house services and tools they had, they needed a tool to help them identify and quantify this underutilization. This is something SquaredUp is very well suited to do – and so we got to work!

5 Tips to Becoming a Better Negotiator To Win More Deals

How are your sales negotiation skills? Do you have a structured negotiation process in place that your MSP follows religiously to help you successfully close more deals? For any sales executive, I don’t think I’m out of line to say that sales negotiations can be a nerve-wrecking experience, as there are so many emotions at play and different paths of execution that can be used. But the end goal is always the same: Get that contract signed as soon as you can.

MSP device templates at the admin level for tracking your customer's endpoints

Managed service providers (MSPs) are currently facing a critical challenge: efficiently managing and monitoring a diverse array of endpoints for multiple clients. At the core of effective network management is the seamless tracking of customer endpoints. The availability of device templates at the administrative level within Site24x7 is an advantage for many MSPs.

What is Network Topology? Definition and Overview of Types

Imagine trying to navigate a new city without a map—you wouldn’t know where to go, how to get there, or what obstacles might be in your way. As a network administrator, understanding network topology is just as vital for navigating and maintaining a stable network. Without a detailed knowledge of the pathways of your network infrastructure, troubleshooting and network management become unnecessarily complex.

What Is a TLS Handshake & How Does It Work?

TLS (transport layer security) is the secure communication protocol used by much of the internet. Everything from the encrypted connection your web browser uses to connect to websites, to the secure connections used by your banking apps, TLS is the industry standard, and the reason you’re able to confidently transfer sensitive information online.

What Is PGP Encryption? Meaning, Uses, & Examples

PGP (Pretty Good Privacy) is software that encrypts data. It’s widely used, and has become the standard for email and file encryption, making it an important component of cybersecurity. This article explains what PGP Encryption is in detail, its purpose, and its real-world applications, as well as how and when you should use it.

Navigating Growth: Dave Wilkeson on Becoming the MSP Advisor

In this episode of Now That's IT: Stories of MSP Success, we sit down with Dave Wilkeson, the founder and CEO of MSP Advisor, to uncover the key strategies that propelled him from a tech hobbyist to a renowned leader in the Managed Service Provider (MSP) industry. Dave shares invaluable insights into the critical role of financial discipline in scaling an MSP, offering candid advice he wishes he could give his younger self.

Cost of Cloud Services: Everything You Need to Know

As businesses of all sizes migrate to digital solutions, the cost of cloud services becomes a pivotal consideration. While cloud computing offers scalable, on-demand resources, it’s important to understand its cost structure to budget effectively and maximize ROI. Data storage, compute power, and network usage can cause significant variation in prices.

Virtualization vs Cloud Computing: What's the Difference?

What’s the difference between virtualization vs cloud computing? The server virtualization market is growing, driven by the need to modernize procurement procedures and manage compliance policies. Fortune Business Insights states that in 2023, 66% of businesses reported increased agility due to virtualization implementation. They also found that companies with over 100 computers have already adopted virtualization, and smaller industries with fewer than 100 workstations are quickly following suit.

The Role of Machine Learning in Cybersecurity

Machine learning (ML) in cybersecurity dates back to the early 2000s and has become a key tool today in fighting cyber threats. According to Cybersecurity Ventures, global spending on cybersecurity products and services is expected to exceed $1.75 trillion cumulatively from 2021 to 2025, highlighting the increasing reliance on advanced technologies to combat cyber threats.

N-able Cloud Commander Adds | Tenant Level Settings Visibility

N-able Cloud Commander adds Tenant Level Settings Visibility, the first phase toward Secure Tenant Management. With this update MSPs and CSPs gain visibility into key Microsoft OneDrive and Microsoft SharePoint tenant level security settings, if applications using non-modern authentication is allowed, and even MDM certificate expiry. Expect more in ways of taking actions and alerting in future releases.

N-central 24.4 Release Round up | New Features and Enhancements for MSPs

Jason Murphy, Head Nerd at N-able, walks you through the latest features and improvements designed to enhance your experience with N-central. Discover the backend enhancements to drive the N-able Ecoverse vision, updates for new API's and Analytics data models. As always more performance and hardening to make your experience even better.

How To Start an MSP: Tips for a Successful Venture

For many businesses, downtime, security breaches, and outdated systems can cripple productivity and drain resources. The demand for reliable IT services is skyrocketing. If you have a knack for technology and a passion for problem-solving, launching MSP services could be your ticket to a successful and fulfilling venture. However, building a thriving one requires a whole lot of hustle. This comprehensive guide will break down the essential steps and provide you with the knowledge and confidence you need to embark on this exciting entrepreneurial journey.

Unlocking MSP Efficiency With AI

In this episode of the Beyond the Horizon podcast, N-able’s Andrew Burton and Stefan Voss discuss the role of AI and machine learning in backup products for MSPs. They highlight the importance of technician efficiency and the need for tools that can help MSPs do more with less. They specifically focus on the addition of machine learning capabilities to recovery testing in COV and how it improves accuracy and efficiency. They also address concerns about AI adoption and emphasize the importance of responsible use and partnering with the right vendors.

NinjaOne Mobile Device Management Just Got Even Better

Even as we officially launched MDM in June, our product team continued burning the midnight oil, building and testing additional features that would expand NinjaOne MDM use cases and enable our MSP customers to better serve their clients. The result? New multiple Android and Apple MDM connections (multi-tenancy) is available today – roughly one month ahead of schedule! That’s right!

Advanced Device Management: Automate Custom Properties in N-central

Discover how to enhance your device management with N-central by creating custom properties to store critical information like public IP addresses and BitLocker Recovery Keys. In this video, Paul Kelly from the N-able Head Nerd Team guides Managed Service Providers (MSPs) through setting up scheduled tasks that automatically gather and store additional device data.

Complete Guide to FlexOrgs - What Are FlexOrgs & Are They the Right Choice for MSPs' Cloud Organization?

Trying to refine your org structure and already using VMware Tanzu CloudHealth? You might have stumbled across the word FlexOrgs. If you have, you’re likely scratching your head and wondering what FlexOrgs are and, more importantly, if they can help you. Don’t worry. We have the answers to your FlexOrg questions (and more!). Still unsure how to get started?

What is Apple Business Manager and how does it work?

Apple Business Manager (ABM) is a comprehensive web-based portal designed by Apple to empower organizations in managing their Apple devices, apps, and employee access. With features like Apple automated device enrollment, ABM streamlines device deployment and management, making it easier for IT administrators to configure and secure devices remotely. It serves as a centralized platform where IT administrators can efficiently oversee and control various aspects of their Apple ecosystem.