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If you're struggling to plan next week let alone next year, stop and assess where you actually stand. Define your desired future state, then put it on paper — just start somewhere. That one document becomes the roadmap you break down into your next 5 years. Watch the full IT Leadership Lab session.#Shorts.

He challenged his team to tackle a real problem — converting spreadsheets into something better — and used it as a learning opportunity. It gave the team purpose, got them out of survival mode, and built new skills at the same time.

NinjaOne Field CTO Jeff Hunter demonstrates how to set up a PXE server, or Preboot Execution Environment server, by configuring Windows Deployment Services on a Windows server. This gives teams a way to boot into WinPE without requiring a USB drive, and works more efficiently at scale. Chapters.

If you can't articulate the specific problem AI is solving, the conversation's over... full stop. is a great fit for real problems, but it's not the only solution, and it's not a solution looking for a problem to justify itself. Watch the full IT Leadership Lab session.#Shorts.

We’re back with another roadmap stream! You might think to yourself, “Talking about 2027 already? Isn’t that a bit early? I’m still sweating and lying out by the pool!” But planning this far ahead will give you plenty of time to sort out priorities, talk to relevant parties, set your budget(s), and more. Having these discussions in August may feel extreme but the leaves will fall and the snow will pile up before you know it, so you might as well get started now!

AI doesn’t fail because it’s not smart enough—it fails because it can’t see the full picture. In this video, Sterling Parker, Ivanti’s SVP of Technical Solutions and Services, explains why fragmented and "dirty" data is the biggest obstacle holding AI back for organizations today. When AI pulls from disconnected systems, it’s forced to fill in the gaps with its own intelligence, leading to hallucinations and outcomes that are hard to trust. Sterling breaks down how these "cracks in the foundation" can actually create new security vulnerabilities when scaled too quickly.