Operations | Monitoring | ITSM | DevOps | Cloud

When distributed teams need network support, traditional approaches often fall short. The difference between a quick remote fix and hours of on-site troubleshooting can make or break productivity for organizations with dispersed infrastructure. Based on feedback from real users on PeerSpot, an enterprise technology buying intelligence platform, Auvik Network Management is changing how IT teams deliver remote support by eliminating common barriers and reducing resolution times.

Network performance challenges can cripple business operations, leaving IT teams scrambling to identify bottlenecks while users experience frustrating slowdowns. Without proper visibility into bandwidth utilization, latency issues, packet loss, and network availability, organizations risk reactive troubleshooting that costs time and productivity.

When you're instrumenting applications with OpenTelemetry, you'll encounter two core components: the API and the SDK. The API defines what telemetry data looks like and how it is created, while the SDK handles how that data is processed and exported. Understanding this split helps you build more maintainable observability and avoid tight coupling between your business logic and telemetry infrastructure.

As an engineer on Honeycomb’s frontend platform team, I’m constantly trying to understand and improve our web performance. And I have a whole lot of questions. I tried answering these types of questions without Honeycomb in the past, and it was difficult and time consuming. It used to take me days to identify performance issues and their causes, let alone fix them and confirm that they improved web performance for some subset of users.

As Kubernetes adoption scales across enterprise architectures, platform architects face mounting pressure to implement consistent security guardrails across distributed, multi-cluster environments while maintaining operational velocity. Modern infrastructure demands a security architecture that can adapt without introducing complexity or performance penalties.

Today, next to Ping and TCP monitoring, we've also launched a new PHP SDK package, which has been rebuilt from scratch using the wonderful Saloon library. Using our new SDK, you can easily use the entire Oh Dear API. In this blog post, I'd like to show you how you can use the new SDK and how it works under the hood.