Operations | Monitoring | ITSM | DevOps | Cloud

When you’re just getting started with observability, a proof of concept (POC) can be exactly what you need to see the positive impact of this shift right away. Coveo, an intelligent search platform that uses AI to personalize customer interactions, used a successful POC to jumpstart its Honeycomb observability journey—which has grown to include 10,000+ machine learning models in production at any one time. Wondering how Coveo got there? So were we.

As the world’s leading local delivery platform, Delivery Hero brings groceries and household goods to customers in more than 70 countries. Their technology stack comprises over 200 services across 20 Kubernetes clusters running on Amazon EKS. This cloud-based, containerized infrastructure enabled them to scale their operation to support increasing demand as the volume of orders placed on their platform doubled during the pandemic.

Distributed tracing enables you to monitor and observe requests as they flow through your distributed systems to understand whether these requests are behaving properly. You can compare tiny differences between multiple traces coming through your microservices-based applications every day to pinpoint areas that are affecting performance. As a result, debugging and troubleshooting are simpler and faster.

Hey there, We were thrilled to see Livecycle.io's recent article on "Why Qovery Preview Environments Are So Valuable to Development Teams"! We truly believe in the power of our preview environments, and we're excited to share this summary with you. So, if you're interested in learning more about what Livecycle.io is and how they can make our preview environments event better, keep reading.

Railway passengers may think of trains simply as a way to get from one place to another, but at Siemens Mobility — a rail transportation company dedicated to delivering sustainable, smart transport — they are that and much more. Siemens Mobility works with more than 3,000 partners, and its customers include Eurostar and Trans Pennine Express. In the U.K., Siemens Mobility maintains about 500 train units and logs 65 million passenger miles per year.

Imagine a universe in which a massively multiplayer online role-playing game (MMORPG) sets Guinness World Records for the size of its online space battles—and that game is built on 20-year-old code. Well, imagine no more. Welcome to the world of EVE Online, where hundreds of thousands of players interact across 7,800+ star systems and participate in more than one million daily market transactions.

In any hospital, IT tickets raised by doctors and nurses are critical because every IT issue they face takes time and energy away from the delivery of care. The longer it takes to resolve a ticket from clinical staff, the greater the potential negative impact that issue can have on patient experience. Yet even with significant investment in support resources, doctors and nurses may still feel their technology issues are not resolved fast enough.

Growing pains can be a natural consequence of meteoric success. We were reminded of that in our recent panel discussion with SumUp’s observability engineering lead, Blake Irvin, and senior software engineer Matouš Dzivjak. They shared how SumUp’s rapid growth spurt compelled them to change their resolution process—both logistically and culturally—to ensure a service level quality that reflects their customer obsession.