6 Steps SREs Should Take to Prepare for Black Friday and Cyber Monday 2021
Six tips on how Site Reliability Engineers (SREs) can prepare for the reliability challenges of Black Friday and Cyber Monday 2021
Operations | Monitoring | ITSM | DevOps | Cloud
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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
Who Should Be On Your Incident Response Team?
When an incident strikes, an organization’s reputation and revenue, as well as customer trust are at stake. Assembling an effective incident response team is critical to minimizing the incident’s impact. But what exactly is an incident response team? Who should be a part of the team and what are their responsibilities? Successful incident responses require a team with a diverse set of problem-solving and communication skills.
Managing Users in xMatters - xMatters Support
Join Chris Patch, xMatters’ Senior eLearning Specialist, as he teaches you how to manage users in xMatters, including view and searching for users as well as inviting new users into your instance.
How AWS & xMatters Drive Monitoring and Observability Forward - xMatters Demo
Join Tiberiu Oprisiu, Solution Architect at AWS, Eric Maxwell, Solution Architect at xMatters, and Rutuja Rajwade, Partner Marketing Manager at xMatters, as they highlight and demo the benefits that come from pairing AWS with xMatters. Learn from Tiberiu which business imperatives drive observability, and what, why, and how AWS can do just this. And, stick around to see Eric dive deep into matters Flow Designer to see how these workflows can be set up with ease!
3 AIOps Trends in 2022
The AIOps market is flourishing and the new year is coming up, so let’s take a look at the top 3 trends to watch out for in 2022.
Recognizing Burnout, So You Don't Fallout
Burnout from work is proven to have a tangible impact on your physical health and happiness. Learn how to recognize burnout in yourself and your employees, and build a happy developer culture!
A vital alerting solution
This article should give you a first idea of what SIGNL4 does. What do IT security, production monitoring and technical field service have in common? In all these scenarios, the right people need to get notified immediately – in case of technical malfunctions, urgent maintenance orders or emergencies, all in order to solve any incident quickly and efficiently.
Your xMatters Schedule on Android Devices - xMatters Support
Join Chris Patch, xMatters’ Senior eLearning Specialist, as he teaches you how to view and modify your schedule in the xMatters app on Android devices.
Partner Integration - Dynatrace with PagerDuty and Rundeck
Deliver perfect software experiences with real-time intelligence into customer satisfaction and behavior, your applications, and the performance of your hybrid multi-cloud. AI-powered root-cause analysis automatically identifies customer facing performance issues and pinpoints the root-cause within seconds. Open APIs allow ingestion of 3rd party metrics and enable complex system integrations. In this demo, Rob Jahn shares a sophisticated incident remediation workflow incorporating intelligence from Dynatrace, automation in Rundeck, and incidents in PagerDuty.
Building safe-by-default tools in our Go web application
At incident.io, we're acutely aware that we handle incredibly sensitive data on behalf of our customers. Moving fast and breaking things is all well and good, but keeping our customer data safe isn't something we can compromise on. We run incident.io as a multi-tenant application, which means we have a single database (and a single application).