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The latest News and Information on Incident Management, On-Call, Incident Response and related technologies.
GenAI Innovation: Status Update Notification Templates
PagerDuty announces a new Generative AI-powered use case on the Operations Cloud platform: Status Update Notification Templates.
GenAI Innovation: Incident Postmortems
PagerDuty announces a new Generative AI-powered use case on the Operations Cloud platform: Incident Postmortems.
GenAI Innovation: Process Automation
PagerDuty announces a new Generative AI-powered use case on the Operations Cloud platform: Process Automation.
PagerDuty Announces First Quarter Fiscal 2024 Financial Results
First quarter revenue increased 21% year over year to $103.2 million. First quarter GAAP operating loss of $15.8 million, record non-GAAP operating income of $16.1 million.
The 5 Incident Severity Levels - And a Free Matrix
Just as a red flag warns of imminent danger, incident severity levels in IT Service Management (ITSM) act as crucial indicators that alert organizations to potential problems. By understanding and leveraging them, businesses can swiftly and effectively respond to incidents, minimizing their impact on operations. In the dynamic business operations landscape, unexpected disruptions are an unavoidable reality.
The PagerDuty Operations Cloud | Strategic Overview
In this two-minute video, learn more about the PagerDuty Operations Cloud - the platform used by modern digital enterprises to automate and accelerate mission-critical operations work. The PagerDuty Operations Cloud is essential infrastructure that detects and diagnoses disruptive events, mobilizes the right team members to respond, and automates workflows across your digital operations - so that your business moves forward, faster.
Callable Flows - xMatters Support
In xMatters Flow Designer, you can use callable flows to initiate a major incident process in any workflow. Instead of including the same sequence of steps in each workflow, such as posting to a status page or opening a help desk ticket, you can build the sequence once as a separate workflow and then include that as a step in any of your workflows.
Webinar: End User Incident Reporting
Incidents reported the moment they are felt. Improve status page UX and save users time with a one-click reporting mechanism built directly into your status page.