Operations | Monitoring | ITSM | DevOps | Cloud

This demonstration shows how Resolve automates the remediation of unreachable web application. This alert is generated by BigPanda and Resolve workflows automatically diagnose the issue and remediate it without human input, creating a loop of self-healing IT. This workflow is built with Resolve's drag-and-drop designer, streamlines tasks like creating a ticket, updating monitoring tools, diagnosing issues, and performing remediation steps.

This demonstration showcases an automated workflow in Resolve Actions to fix high latency between an application server and a database server. The workflow is triggered automatically with a BigPanda alert. The automation responds to the alert, creating a ticket, providing real-time updates, and performing diagnostics. It checks for issues like network interface problems, CPU utilization, and memory to identify and fix the root cause.

This incident resolution demonstration showcases how Resolve leverages language learning models (LLMs) like ChatGPT to enhance IT process automation. This example focuses on a network bandwidth issue, and how Resolve workflows speeds up incident resolution with minimal human input. What you'll learn.