Operations | Monitoring | ITSM | DevOps | Cloud

Norsk Tipping is Norway’s state-owned gaming operator, running 2,500 to 3,000 production releases a year across iOS, Android, web and backend systems. Like every regulated organisation at scale, the platform team has to hold two things in tension: maintain strict deployment controls that stand up to audit, and keep the path to production open so that 100 engineers can ship safely.

It was 2am and I was paying for the privilege. Something was on fire in production, and I’d done the modern thing: I pointed an AI agent at it. It ingested the dashboards. It read the logs. It walked the traces. Then it handed me back a beautifully formatted paragraph that said, in effect, “latency is elevated on the checkout path.” I knew that. The page told me that.

How Squirrel stubs behave in SharePoint - filename, extension, metadata, permissions, and restore mechanics. The 2026 technical reference.

Earlier this year, we launched Merge Queues in open beta to help teams automate, sequence, and validate pull request merges. During the beta period, we incorporated feedback from hundreds of teams to improve reliability and simplify configuration. Today, we are excited to announce that Merge Queues is generally available for Standard and Premium plans on Bitbucket Cloud.

AI is writing more of the code. Software delivery, the work between writing code and running it in production, is where most of the day still goes. Building, testing, scanning, deploying, remediating, and operating still require the same, if not more, effort as before AI. Today, we're introducing Autonomous Worker Agents for software delivery: the platform for enterprises to build and safely run AI agents that handle the work between writing code and shipping it to production.

This is the first post in our DRIVE Deep Dive series. Over the coming month we'll examine each pillar of the DRIVE framework in turn, and map DRIVE against the frameworks engineering leaders already run on, including DORA and SPACE. For the complete model, download the full DRIVE framework.