Operations | Monitoring | ITSM | DevOps | Cloud

Think Sumo Logic is only for query language pros? Think again. Whether you’re deep into JSON logs or just trying to make sense of a Linux error message, these five time-saving hacks turn anyone into a log-searching ninja, no regex, no complexity, just clicks. From instantly parsing values to filtering down with a tap, these tips will help you troubleshoot faster, work smarter, and feel more confident in your observability game. You’ve got logs, now it’s time to put them to work.

When you hear “spill the tea,” you probably think of pop culture, not outages or anomalies. But the origin may surprise you: before it was slang for juicy gossip, ‘tea’ was actually ‘T,’ which represents truth. We know what you’re thinking: “Are you trying to say ‘spilling the tea’ is a good thing?” And yes, that’s exactly what we’re saying, especially when your logs are doing the talking.

Picture this: a crime scene where the evidence is scattered across five different rooms. There’s a footprint in one, a shattered window in another, a stray shoe on the stairs, and a witness across the street, who only saw part of what happened. Each clue matters in solving the case, but none of them tells the full story on their own.

When managing and troubleshooting IIS (Internet Information Services) web server performance, logs are a critical resource. They capture detailed information about every request and response so your team can detect issues quickly. Let’s walk through the main IIS log formats, explore a sample log file, and break down five key types of IIS metrics you should monitor.

By centralizing your mission-critical logs, metrics, traces, and events from all of your systems into one platform, Sumo Logic enables teams across development, security, and operations to operate from a single source of truth. While this unified approach is crucial for fast issue identification and minimizing downtime from infrastructure failures or security breaches, not everyone on your team needs access to every bit of data.

A year ago, we set out to transform log analytics pricing by making it as flexible, transparent, and as customer-friendly as possible. We built a model that aligns cost with business value, charging only for data storage and analytics executed. With Flex Licensing, customers can scale usage up or down without breaking the bank, eliminating hidden costs and inefficient licensing structures. There is no more pre-planning or tiering of log data; there is just log ingest with sensible pricing.

One of Sumo Logic’s core company values is, “be customer champions.” It’s more than just a phrase on a slide, it’s a principle that shows up in every roadmap discussion, product iteration, support conversation, and onboarding call. Customer Appreciation Day is April 18th.

Serverless computing is a modern cloud-based application architecture in which the application’s infrastructure and support services layer are completely abstracted from the software layer. While every application still relies on physical servers to run, serverless applications shift that responsibility to cloud service providers like Amazon Web Services (AWS).

Microsoft Windows Internet Information Services (IIS) log files hold a wealth of data on web application activity and performance. But, locating and managing these logs can be challenging for busy sites with constant traffic and complex infrastructures. IT operations teams rely on IIS logs to troubleshoot web applications, track server requests, identify users, and address other user traffic concerns for optimal security.

HAProxy is one of today’s fastest and most widely used load balancing solutions. If you’re already using HAProxy or considering using it in your environment, understanding HAProxy logging is essential. Let’s discuss why HAProxy logging is vital to the load balancer implementation, the logging HAProxy offers, and how to manage and configure HAProxy logs to suit your unique needs.