Operations | Monitoring | ITSM | DevOps | Cloud

CRO's Guide to Agentic AI: Building an Autonomous Revenue Engine

Revenue Operations is at a decisive turning point. The modern customer journey is getting more complex, with buyer paths broken across multiple digital touchpoints and competitors quickly shifting their strategies. For years, Chief Revenue Officers (CROs) have tried to manage this environment by adding more technology and processes; yet, sustained revenue growth remains elusive.

What Does the Journey from Generative to Agentic AI Mean for Customer Experience?

Today, generative AI has transformed customer experience (CX) from scripted exchanges to dynamic conversations at scale. And nearly every enterprise is feeling its immediate impact. But as your peers rush to deploy chatbots and automate responses, leaders face a blunt reality: the real race is only just beginning. Generative models are powerful, but fundamentally limited. They can personalize dialogue, but not execute decisions. They react to customer needs, but cannot act on them.

We Built an SRE Agent With Memory And It's Transforming Incident Response

If you feel like your incidents are multiplying while your stack gets more complex by the week, you’re not alone. Event volumes keep climbing, signals live in a dozen tools, and human responders are stretched thin. That’s exactly why we built the PagerDuty SRE Agent—a vendor‑agnostic AI teammate that improves with every response to make the next one faster, smarter, and more reliable.

Too Late to Learn: Why Security Post-Mortems Fail and How AI Can Help

An effective post-mortem can turn a security breach into a blueprint for lasting resilience. But too often, in the stress of an incident, documenting what happened takes a back seat to containment and recovery. The resulting analysis relies heavily on memory, scattered notes, and competing narratives. Valuable context gets lost, timelines blur, and lessons that could strengthen defenses never become institutional knowledge.

Civo AI: Turnkey Privacy, Design & Solving Real Problems

Josh Mesout, Civo’s Chief Innovation Officer, takes the stage to ask the question every UK leader is facing: how do we keep pace with the AI explosion while retaining full data sovereignty? Josh walks through relaxAI – a privacy‑first, turn‑key AI solution that ships as a plug‑and‑play box, runs on the latest NVIDIA B200 hardware, and keeps every byte inside the UK. He also demonstrates the dramatic cost advantage, up to 90 % cheaper than the big‑name models , and shows how a single query can spin into a research‑grade analyst report in seconds.

Why we brought hardware-optimized GenAI inference to Ubuntu

On October 23rd, we announced the beta availability of silicon-optimized AI models in Ubuntu. Developers can locally install DeepSeek R1 and Qwen 2.5 VL with a single command, benefiting from maximized hardware performance and automated dependency management. Application developers can access the local API of a quantized generative AI (GenAI) model with runtime optimizations for efficient performance on their CPU, GPU, or NPU.

Sumo Logic Dojo AI overview

Stop the firefighting and get instant answers with Sumo Logic Dojo AI. When a security incident hits, you risk losing money and time as you wait for investigations and troubleshooting. Discover how Dojo AI agents simplify investigations by surfacing potential threats, providing actionable insights, and guiding you to the root cause faster using natural language.