Operations | Monitoring | ITSM | DevOps | Cloud

By the end of 2020, the IT Support team of Smartmatic - the world's leading company dedicated to the management and modernization of electoral processes - undertook a major transformation of its management of internal processes. It faced a well-known challenge: multiple internal tools dedicated to IT service management (ITSM) that carried high costs and inefficient workflows.

The latest 2022 Gartner® Magic Quadrant™ for Unified Endpoint Management Tools report has been published! Here at Ivanti, we’re excited Gartner recognized us in the Leader quadrant for completeness of vision and ability to execute. 2022 marks the first time we’ve been recognized as a Leader, after Gartner named us their only Visionary in the UEM Magic Quadrant for 2021. But what does being named a “Leader” or a “Visionary” by Gartner really mean?

The Datadog Service Catalog helps you centralize knowledge about your organization’s services, giving you a single source of truth to improve collaboration, service governance, and incident response. Datadog automatically detects your APM-instrumented services and writes their metadata to a service definition before adding them to the catalog.

Open-source software (OSS) relational database management systems (RDBMSes) are becoming incredibly popular in the cloud computing world. In this article, I’ll discuss one of the most popular OSS relational databases, PostgreSQL, and the options you have for this database in the Microsoft Azure cloud. It’s worth noting these products are large with many detailed aspects, so consider this article a cursory, high-level overview of each offering.

Site Reliability Engineering, or SRE, is a widely-used set of interdisciplinary practices that help increase the efficiency of software development. But, aside from that, its purpose is to create scalable, connected, reliable, communicated systems that keep providing better, more reliable results. SRE leads to more connected, efficient organizations that can build resilient, iterable, and scalable software. To do this, SRE engineers leverage their coding expertise.

For effective asset management organizations need to improve their daily operations and business growth is the need of the hour. However, managing assets manually brings new challenges every day which impacts business in every way. That is why organizations need to invest in technologies for effective asset management. So, without wasting any time let us begin! But first, let us cover the basics!

For any digital service provider, there’s nothing worse than remaining in the dark and responding to network issues only when a customer rings in with a complaint. However, the planning and management needed to remain ahead of such network issues requires consistent monitoring. Network availability monitoring is a crucial aspect of network management and administration today. Here’s a detailed guide on network monitoring and network availability monitoring tools.

Businesses today know what a cloud migration brings to the table regarding growth and optimization. AWS is the most popular cloud platform for hosting applications of varying complexity. But, with businesses aiming to upscale faster, the deployments tend to become difficult to track. This is one of the many reasons businesses need AWS monitoring tools. This blog will discuss the industry’s best practices for AWS monitoring.

Modern-day servers are robust enough to accommodate as many applications and processes as possible. Still, there is a limit to how much load a server can handle. If your business does not heed the server constraints in time, you are bound to suffer from operational loss due to server downtimes. To closely monitor your server health, you must track specific metrics regularly. Here are some server monitoring metrics that every business should report and analyze.