Operations | Monitoring | ITSM | DevOps | Cloud

AI exploded onto the global main stage in 2023, and it could seem hard to read an announcement or article that didn’t mention AI once, if not a dozen times. Amidst all this hype, BigPanda CEO Assaf Resnick identified a real tipping point for AI adoption: lowered skepticism. “Over the last two or three years, AI has come into the public domain,” he explained.

In the era of distributed workforces, the need for effective remote incident response is more critical than ever. This blog serves as a comprehensive guide for data center operations managers, offering insights and strategies to navigate incidents with precision and efficiency, regardless of the geographical location.

In the fast-paced world of data center operations, the landscape is constantly evolving, and with the rise of remote work, the challenges and opportunities for operations managers have reached new heights. In this blog, we’ll explore the ins and outs of remote management and monitoring, providing insights and strategies to help data center operations managers navigate this dynamic terrain seamlessly.

In the dynamic world of data center operations, preparedness is key. This blog serves as a comprehensive guide for data center operations managers, exploring the critical aspects of disaster recovery (DR) and business continuity (BC) planning. Learn how to fortify your data center against unforeseen events and ensure seamless operations even in the face of adversity.

We are very excited to share that we have added an innovative new capability to the Exgience platform – generative AI-powered incident summaries.

Recently we went live with one of our biggest product launches to date AI. And this product was unique in that it was broken up into four smaller projects: So naturally most folks might be wondering: What were the biggest differences between these projects and what went into actually building out each of these features? In this episode, you'll hear from Rob and Isaac, both Product Engineers who played a really critical role in the building out of related incidents, to get a peek behind the curtain.

As our exploration of 2023 continues from the third-part of our blog series, Dismantling Knowledge Silos, one undeniable fact persists: Incidents are an unavoidable reality for organisations, irrespective of their industry or size. Recent APAC trends show that regulatory bodies are cracking down harder on large corporations for poor service delivery, imposing harsh penalties as a result of the negative consequences.