Across every industry and operational model we serve, customers tell us they’re struggling with finding the actionable signal in a sea of data. The systems and services teams run are growing more complex every year, and headcount never scales at the same rate.
In order to meet rising customer demands and the expectation of “real time, all the time,” digital operations is changing the way people work. And one of the most interesting macro trends is seeing how that impacts not just your IT Operations and Development teams, but also how the entire business is becoming involved in raising the level of responsiveness to customers.
While Jay-Z taught me about bringing DevOps into Marketing, it was Shakespeare who really grounded me in the customer experience. I remember learning in school about how Shakespeare’s plays were lauded for two main reasons.
Modern organizations today are managing increasingly complex technology portfolios and pressured to deliver on innovation—all while facing far higher stakes than ever before when it comes to maintaining service performance and reliability. While these demands may seem like a paradox, many organizations have been successful in implementing processes that enable them to balance both agility and risk.
SAN FRANCISCO – May 7, 2018 – Today at Microsoft Build 2018, PagerDuty, a global leader in digital operations management, announced integration of PagerDuty’s real-time operations management platform with Microsoft Azure and Visual Studio Team Services, Azure’s integrated suite of DevOps services.
SAN FRANCISCO – April 17, 2018 – PagerDuty, the global leader in Digital Operations Management, today announced its continued momentum into enterprise and the business growth achieved over the last several quarters. The company has amassed an ever-expanding portfolio of more than 10,000 customers, including half of the Fortune 100.
SAN FRANCISCO – FEBRUARY 7, 2018 – PagerDuty, the global leader in Digital Operations Management, today announced Operations Health Management Service (OHMS), a new analytics-driven managed service focused on empowering organizations to measurably improve their operations by prioritizing the health of their employees.
