The fast-paced adoption of digital workplace technologies provides fantastic opportunities to improve digital employee experience (DEX). But it comes at a cost. Digital technology has a serious—and increasing—impact on our environment, with a carbon footprint of about 4% of global carbon emission (that’s more than the aviation industry’s 2.5% contribution).
If you were to put 100 enterprise tech leaders in a room together and ask them if they think their company’s employee experience is dependent upon IT, I’m certain all would agree it is. But I’m also certain those 100 wouldn’t know: For IT decision-makers, the devil is in the details. Many are judged by uncompromising Service Level Agreements (SLAs) and shoddy survey data, not comprehensive digital experience trends and indexes.
Modern CPUs are complex beasts with billions of transistors. This complexity in hardware brings indeterminacy even in simple software algorithms. Let’s benchmark a simple list traversal. Does the average node access latency correspond to say, a CPU cache latency? Let’s test it! Here we benchmark access latency for lists with a different number of nodes. All the lists are contiguous in memory, traversed sequentially, and have a 4 KB padding between the next pointers.
As a Nexthink V6 Customer, you’re already realizing the power and value of a proactive, Digital Employee Experience (DEX) management solution: more productive employees, reduction in employee issues, and a smoother, more accelerated time-to-resolution for employee-reported IT issues.
This article originally appeared in VentureBeat. “I feel like my job performance is based on a rigged lottery.” That’s what the Director of End User Computing at a large European bank told me two weeks ago. Every quarter, her company runs an NPS-style survey asking employees about their IT Experience. If you work in a corporate setting, you’ve probably seen these questionnaires before.
Here’s a direct quote from an IT Manager I spoke with recently: “We’ve been using virtual desktop infrastructure (VDI) for a large percentage of employees for a few years now, but between you and me, it’s been a mess.
If you’ve been following recent tech news, you’ll know that Windows 11 is one of the hottest topics right now. Most of the conversation has been focused on users of the Home version, as Microsoft tries to get the average consumer excited with hot new features and a fresh look. But what about enterprise users who won’t have a choice in whether they upgrade or not? How are they going to feel about Windows 11?
Leading an IT team often involves a careful balancing act between two priorities. On one hand, IT leaders must have an eye for innovation in order to keep up with rapidly changing environments. Meanwhile, there’s the constant pressure to reduce technological costs and ensure that IT is driving real value for the business. Within a nonprofit organization, managing these two priorities becomes an even more delicate process.
18 months later, organizations around the globe are slowly but surely starting to welcome their employees back to the office – or at least thinking about it. But this is not a “back to normal” kind of thing. Most will recognize that something’s different this time around. Firstly, there is no clear one-size-fits-all return-to-office strategy.
Have you ever tried to search for a leadership position in IT that’s dedicated exclusively to employee experience, sometimes listed as end user experience or Digital Employee Experience (DEX)? I’m not talking about a CXO (Chief Experience Officer) role outside of IT—that position is usually advertised for customer experience or employee communications and human resources. I’m talking strictly enterprise IT.
