Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Managed Service Providers and related technologies.

What is IT Service Management (ITSM)? Everything You Need to Know

At its core, ITSM aims to align IT services with business objectives and coordinate all the moving parts required to keep operations running smoothly. But as IT infrastructure continues to explode in complexity, ITSM has become more complex in recent years, as it’s now indispensable for enterprises of all types and sizes. Why? ITSM brings order and efficiency to IT ecosystems spanning numerous departments, teams, applications, servers, networks, and devices.

Complete Guide: What Is iOS Profile and Device Management?

iOS devices such as iPhones and iPads are increasingly prevalent in enterprise environments. As their usage grows, so does the need for effective mobile device management. Managing iOS devices is crucial for ensuring security, protecting sensitive data, and maintaining IT compliance with regulatory requirements. With the right management practices, organizations can ensure that iOS devices contribute to productivity while minimizing security vulnerabilities.

NinjaOne is ISO27001 Compliant

ISO 27001 is an international standard focused on information security. It provides a comprehensive framework for managing sensitive information and ensuring its security. ISO27001 outlines rigorous controls to protect the confidentiality, integrity, and availability of data. This ensures that organizations like NinjaOne maintain the highest levels of security in everything from data protection to threat management.

What is Network Monitoring? Tools, Strategies, and Benefits Explained

Have you ever faced a situation where a sudden network outage or slowdown impacted your workday, leaving you wondering what could have been done to prevent it? Along with the many frustrations and risks that come with network downtime, this common scenario illustrates the importance of staying one step ahead in managing your network health. But what is network monitoring, and how can it help you address issues before they escalate into major disruptions?

Complete Guide: How to Utilize Sustainable IT Practices

Embracing sustainable IT practices is not just a trend but a necessity for businesses aiming to meet regulatory requirements, improve their corporate social responsibility (CSR) profile, and achieve long-term cost savings. These practices encompass a wide range of actions, from choosing energy-efficient devices to properly disposing of outdated equipment.

Building Resilient Businesses: The Critical Growth Areas of Security for MSPs

In this episode of the Beyond the Horizons Podcast, Pete Roythorne speaks with Troels Rasmussen, GM of Security at N-able, about the increasing demand for cybersecurity solutions among MSPs. They discuss the evolution of security technologies such as EDR, XDR, and MDR, and the importance of 24/7 coverage in today's threat landscape if MSPs are to be able to help their customers build resilient businesses. Troels emphasizes the need for MSPs to change their mindset when selling security to customers, highlighting the role of compliance and the cost of cybersecurity as a business necessity.