Operations | Monitoring | ITSM | DevOps | Cloud

Taking Server Monitoring to the Next Level

For many years, uptime and availability have been basic standard measures of server health monitoring. But if a server is up and responding to a ping or HTTP request, does that really mean that all is well? In reality, uptime and availability alone often provide a false sense of security. A server can be technically “up” while being seconds away from a crash, running out of memory, operating with an expired license, or silently failing critical updates.

What is DEX? And Why DEX is Important

Digital Employee Experience (DEX) refers to how employees interact with the digital tools, systems, and technologies they use at work-and how those interactions affect their productivity, satisfaction, and overall work experience. DEX encompasses the quality of the digital interactions and services that employees encounter while using workplace technologies. It includes various factors such as application performance, network connectivity, device usability, and overall user satisfaction.

Amazon AppStream 2.0 Multi-session Service Monitoring

In late 2023, Amazon introduced the ability to deliver AppStream 2.0 using Microsoft Windows Server OS rather than the desktop of the OS. This feature enables IT admins to host multiple end-user sessions on a single AppStream 2.0 instance, helping to make better use of instance resources.

The Hidden Cost of Untagged Cloud Resources for SMBs

Cloud computing is a powerful enabler of growth and agility for small and medium businesses (SMBs). However, untagged cloud resources are one of the primary challenges most SMBs face in cloud environments. These untagged resources lead to a lack of visibility and accountability over cloud spending, which leads to wasted budgets and cost overruns.

Detecting an AWS Outage and DR Lessons

A few weeks ago, on 20th October 2025, AWS suffered a widespread outage in its US-EAST-1 region that affected a large number of customers globally. More than 1,000 apps and websites were impacted including major banks and popular games, streaming and social platforms such as WhatsApp, Snapchat, Fortnite and Pokémon Go.

Scaling Java Web Applications: Choosing Between Microsoft Windows and Linux OS

Java is one of the most widely used platforms for supporting web applications. According to RedMonk and TIOBE rankings, Java has consistently remained in the top 4 most popular programming languages worldwide, with millions of developers actively using it. Industry-standard application servers such as WebLogic, WebSphere, Tomcat, and JBoss all run on Java and power a large share of enterprise workloads and Java web applications.

New Dashboards and Reports for Kubernetes Monitoring

This is just a quick blog to draw attention to some new and enhanced monitoring dashboards and reports we have added to eG Enterprise in our latest release (v7.5) to provide quick and powerful overviews when monitoring a range of Kubernetes technologies. As with all our dashboards, color-coded overlays provide guided drilldown for help desk operators and administrators.

Reddit to Reality: Top 7 Omnissa Horizon Performance Issues and Fixes

Slow logons, laggy VDI sessions, and poor Horizon performance are common pain points IT admins face frequently. When Omnissa Horizon environments slow down, both end-users and IT teams feel the pressure—users grow frustrated while admins struggle to troubleshoot without complete visibility. To uncover the real-world Horizon issues admins face, we turned to Reddit forums like r/VMwareHorizon, r/sysadmin, and r/Citrix, where IT professionals openly share their Horizon troubleshooting struggles.

Automated BSoD (Blue Screen of Death) Monitoring and Troubleshooting

Yes, BSoDs are still cropping up in high-impact ways in 2025, from flawed Windows updates (especially 24H2 patches) to driver rollouts and heavily-threaded server environments. It remains essential for IT admins to track event reports, test updates in staging, enable rollback strategies, and be prepared with recovery mechanisms.