Operations | Monitoring | ITSM | DevOps | Cloud

The latest News and Information on Service Reliability Engineering and related technologies.

SRE Metrics: Availability

Understanding SRE metrics and how they impact your platform's availability are fundamentals of Site Reliability Engineering. How available is your website, service, or platform? What must you monitor and measure to ensure availability? How do you translate uptime into availability? This chart has numbers that every Site Reliability Engineer (SRE) should know.

Mastering IPM: Protecting Revenue through SLA Monitoring

If you’re an SRE, then you already know your SLOs from your SLAs, not to mention your SLIs. But even if you’re not au fait with those acronyms, you’ll soon discover how widespread and applicable these concepts are in this installment of our IPM Best Practices Series. We’ll explore these concepts in detail and explore how external monitoring can enhance the tracking of Service Level Objectives (SLOs), leading to positive user experiences and informed decision-making.

eBPF: Revolutionizing Observability for DevOps and SRE Teams

Whether you're a system administrator, a developer, or any other DevOps or Site Reliability Engineering (SRE) professional, you know that staying ahead in cloud-native computing is crucial. One way to keep your competitive edge in the technology game is to embrace the benefits of eBPF (Extended Berkeley Packet Filter). On top of advances in security and networking, eBPF-based tools are particularly impacting the observability landscape.

Enhancing Service Reliability: Uniting Rootly's Incident Management and Backstage's Software Catalog

In today's fast-paced digital landscape, ensuring the reliability of services is paramount for businesses aiming to deliver seamless user experiences. However, as the complexity of companies' environments grows, ensuring your services, infrastructure and applications are reliable and resilient to failure is challenging. It’s naive to think all services and infrastructure are operating 100% as designed.

Understanding Cardinality with Levitate's Cardinality Explorer

Predicting the future is hard, especially with metrics-based monitoring systems, because metrics cardinality can snowball. This is important because it affects query performance adversely. Having visibility into what’s happening now and workflows to manage cardinality is crucial. Because the answers depend on the quality of questions, a system allows you to ask. The questions one may have is —

Does Every Incident Need a Retrospective? Here's What the Experts Have to Say

Every quarter, we host a roundtable discussion centered around the challenges encountered by incident responders at the world’s leading organizations. These discussions are lightly facilitated and vendor-agnostic, with a carefully curated group of experts. Everyone brings their own unique perspective and experience to the group as we dive deep into the real-world challenges incident responders are facing today.

SLOs with Prometheus done wrong, wrong, wrong, wrong, then right

We have Carson Anderson, Sr. DevOps Engineer at Weave HQ, talking about how they implemented SLOs using Prometheus, what went wrong, and how they fixed it. This talk was given at "Last9 of Reliability" Discord community on 13th December. Talk Description: First thing's first: Yes, it really did take us 5 tries to implement our SLOs with Prometheus. While that may seem embarrassing, we are very happy to be able to share our SLO journey so that we can hopefully help you avoid the same mistakes.