Operations | Monitoring | ITSM | DevOps | Cloud

A Day in the Life of a Mezmo SRE

What keeps an SRE at the top of his game? I had an insightful conversation with Jon Duarte, a Site Reliability Engineer (SRE) at Mezmo and he walked me through his role and the various tasks he manages on a typical day. Here’s Jon offering a brief glimpse into the challenges he faces, the thought processes behind his approach, and the innovative solutions SREs come up with.

An Introduction to Last9 Levitate

Levitate is a high-cardinality monitoring tool and a telemetry data warehouse with support for metrics, events, logs, and traces. Prometheus and OpenTelemetry compatibility makes it easy to get started with a hassle-free monitoring journey, be it starting from scratch or even swapping out your existing monitoring tool. Used by engineering teams worldwide at companies like Replit, Disney+ Hotsar, Clevertap, Probo, Quickwork, Axio, and more.

How Stress Affects Our Learning Abilities in Incidents (And What To Do About It)

While retrospectives provide a valuable pathway for learning outside of the flow of work, we also want learning to happen during an incident or unexpected event as it unfolds. This can be challenging due to the negative impact of stress on our ability to learn and navigate difficult situations. In this article, we’ll dig into how stress inhibits our ability to learn and what we can do about it.