PagerDuty Microsoft Teams Integration: Setup and Limits
The PagerDuty Microsoft Teams integration gets incident notifications into Teams channels and lets responders acknowledge and resolve from there. It does not turn Teams into your on-call tool. It will not answer "who is on call for payments?" from a channel, it cannot post into private or shared channels, and it needs three different admins to set up. If your company runs on Teams, you should know exactly where that line falls before you design your incident process around it.