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The latest News and Information on Service Reliability Engineering and related technologies.

Burn rate is a better error rate

While building our Service Level Objectives (SLO) product, our team at Datadog often needs to consider how error budget and burn rate work in practice. Although error budgets and burn rates are discussed in foundational sources such as Google’s Site Reliability Workbook, for many these terms remain ambiguous. Is an error budget a static quantity or a varying percentage? Does burn rate indicate how fast I’m spending a fixed quantity, or is it just another way to express error rate?

OpenTelemetry Filelog Receiver: Collecting Logs from Kubernetes

Master log collection in Kubernetes with OpenTelemetry's filelog receiver. Learn to configure, optimize, and troubleshoot log collection from various sources including syslog and application logs. Discover advanced parser operator techniques for robust observability.

A Day in the Life of a Mezmo SRE

What keeps an SRE at the top of his game? I had an insightful conversation with Jon Duarte, a Site Reliability Engineer (SRE) at Mezmo and he walked me through his role and the various tasks he manages on a typical day. Here’s Jon offering a brief glimpse into the challenges he faces, the thought processes behind his approach, and the innovative solutions SREs come up with.