Operations | Monitoring | ITSM | DevOps | Cloud

But it’s better than nothing… Most of the industry is racing to adopt better observability practices, and they’re discovering lots of power in being able to see and measure what their systems are doing. High data availability is better than none, so for the time being, what we get is often impressive. There’s a qualitative difference between observability and data availability, and this post aims to highlight it and orient how we structure our telemetry.

Today, we released our second annual Observability Maturity Community Research Findings report. This year-over-year report identifies trends occurring in the observability community that we use to further develop our Observability Maturity Model. Our goal in running this annual report is to understand community perceptions and awareness of observability, how engineering teams are approaching observability, and mapping an observability maturity model that reflects current research findings.

In incident management, observability is the ability of an organization or team to infer a system's internal state from its external outputs.