Operations | Monitoring | ITSM | DevOps | Cloud

E5: Explore the latest features in ServiceDesk Plus - Masterclass 2024

In the fifth episode of Masterclass 2024, we will explore the latest product updates and enhancements released in the last six months. In this episode, we will walk you through: Auto Upgrade Chat Channels Zia predication role Asset booking Two factor authentication for ESM Custom modules: Sub form and sub entity Insert video and associate solutions in reply Change governor Project settings enhancements Reports: First response violated technician and group.

E5: Explore the latest features in ServiceDesk Plus Cloud - Masterclass 2024

In the fifth episode of Masterclass 2024, we will explore the latest product updates and enhancements released in the last six months. In this episode, we will walk you through: Request sharing Zia auto-approval Live chat enhancement Fine-grained asset access Workflows for core ITSM practices ChatGPT integration By the end of this episode, you will be well versed with the latest capabilities and enhancements released in ServiceDesk Plus Cloud and able to leverage them to revamp your service delivery operations.

SimpleTalks Podcast | Episode 1 - The power of community events and networking

In this episode of Simple Talks, Steve, Ryan and Grant delve into the latest happenings in their world of travel and events. From major conferences to smaller user groups, here’s an overview of recent and upcoming events such as PASS Data Community Summit, PGConf, THAT conference, Data Grillen and local developer meetups. They discuss key takeaways, the impact these gatherings have on the industry and the benefits of building a diverse professional network and how it can open doors to new opportunities.

From Code To Cloud: Streamlining DevOps Workflows with Will Stewart

In this workshop, Will Stewart, co-founder and CEO of Northflank, walks you through deploying a web application with a Redis database to Civo Kubernetes using the Northflank platform. Learn how to set up a Kubernetes cluster, link GitHub for CI/CD, create production and preview environments, and streamline your DevOps workflows. Perfect for engineering teams looking to enhance their deployment processes.

Playwright at Scale

When adopting Playwright, it can be tough to know if you're following the right design principles for a process that will work at scale. For those Cypress users, check out Cypress at Scale. Join Jonathan and Filip as we explore how mature organizations and effective teams adopt Playwright. We'll cover what we've seen in the wild and key considerations. — Fundamentals & principles: You'll understand what Playwright is and its design principles.

Cross-Cloud Networking: DNS Design

Designing a robust DNS design to support seamless name resolution across distributed workloads is important. Watch along as Sri Nannapaneni, Customer Engineer at Google Cloud, discusses Cloud DNS concepts and reviews a design pattern that customers can leverage as part of their hybrid deployment.