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The latest News and Information on Service Reliability Engineering and related technologies.

Streamlining Incident Management with our latest feature update: Merge Incidents

Sep 14, 2023 By Nakul Shetty In Squadcast

Hey folks! We‘re back with another nifty feature to your Incident Management tool arsenal. You now have the ability to merge incidents with a few clicks! With this latest update you can reduce the noise while dealing with a complex incident by merging incidents across services under a parent incident. Typically this can occur when multiple incidents stem from the same underlying issue or root cause.

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Elastic AI Assistant for Observability

Sep 14, 2023 By Elastic In Elastic

Harness the power of generative AI to turn insights into actions. Powered by the Elasticsearch Relevance Engine™ (ESRE™), Elastic’s AI Assistant (in technical preview for Observability) transforms problem identification and resolution by eliminating manual data chasing across silos to an interactive assistant that delivers accurate and context-aware remediation for SREs.

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Seven Models of Cloud Native Applications

Sep 12, 2023 By Rajiv Srivastava In Squadcast

In today's cloud-driven landscape, organizations are transitioning from legacy monolithic systems to agile, scalable, and secure cloud-native solutions. Some are even forging new cloud-native applications. However, the concept of cloud-native design remains subjective, lacking a universal blueprint. This blog aims to provide clarity and guidance for designing precise cloud-native applications and container deployment.

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Webinar: Internals of How we tame High Cardinality

Sep 11, 2023 By Last9 In Last9

We discussed the internals of Levitate architecture and the Levitate Gateway layer, specifically how it handles high cardinality, engineering decisions in designing the gateway for scale, and high cardinality support.

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Webinar: Uncovering High Cardinality with Piyush Verma

Sep 11, 2023 By Last9 In Last9

We discussed why high cardinality matters, how it increases, and how current metrics monitoring solutions need a different way of looking at the problem.

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Enhancing Incident Management: Seven Integrations to Complete Your Ticketing Systems

Sep 8, 2023 By Chitra Bisht In Squadcast

Squadcast offers some powerful integrations to simplify Incident Management processes and make your work easy. These integrations enhance Incident Management processes and complete your ticketing systems, ensuring seamless collaboration and timely issue resolution.

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Practical guidance for getting started as a site reliability engineer

Sep 8, 2023 By Ben Wheatley In Incident.io

At the beginning of May, I joined incident.io as the first site reliability engineer (SRE), a very exciting but slightly daunting move. With only some high-level knowledge of what the company and its systems looked like prior to this point, it’s fair to say that I didn’t have much certainty in what exactly I’d be working on or how I’d deliver it.

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This arctic winter - time to repay your tech debt

Sep 5, 2023 By Ajey Gore In Last9

We're in a peak tech winter. What should engineering teams focus on when product velocity dwindles?

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Celebrating Our Nine New G2 Awards

Sep 5, 2023 By JJ Tang In Rootly

We’re proud to share that we've been recognized as a High Performer and Enterprise Leader in Incident Management for the sixth consecutive quarter in the G2 Summer 2023 Report! In total, Rootly received nine G2 awards in the Summer Report.

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SLO Driven Incident Response: Service Level Objectives for Effective Incident Management | Squadcast

Sep 4, 2023 By Squadcast In Squadcast

In today's tech-driven landscape, effective Incident Management is vital for seamless service and customer satisfaction. This webinar explores ways to uncover the role of Service Level Objectives (SLOs) in structuring incident response processes while acting as a compass, guiding incident prioritization and resolution to minimize customer impact and downtime. The webinar will help you demystify SLOs, their data-driven role in incident decision-making, and how to prioritize incidents to lessen customer impact by identifying critical incidents.

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