Operations | Monitoring | ITSM | DevOps | Cloud

Mattermost 5.16 includes new features that will increase team productivity and strengthen security.

Virtually every organization in the world is going through some sort of transformation, whether it’s digital, cultural, or agile. Atlassian customers (and non-customers) come to us for guidance in navigating these changes because they understand that what got them to where they are today won’t get them to where they want to be. They want real-life examples from people on the ground of how to drive their transformations.

You’ve heard over and over how valuable mentors are as you move through your career. You’ve listened to your colleagues’ testimonials. You’ve watched the TED talks. You’re convinced. But what’s less clear is the role of mentorship at this point in your career. Right now. If you went out to seek a mentor today, would you know what you need from the relationship? Maybe, maybe not. And you’re not alone.

For many organizations, messaging-based collaboration isn’t just the most efficient way to work with internal teammates. It may also be the easiest way to communicate with people outside your organization as well. When working with contractors, vendors, or partners, communicating and collaborating together in your messaging system helps streamline work. That’s why we’re happy to announce the beta release of Mattermost guest accounts as part of Mattermost 5.16.

The GitKraken Git Client was one of the first software products of its kind to hit the market in August 2014, built by Axosoft developers who were on a mission to find a Git GUI that didn’t suck. One that could quickly show who was doing what, to which file, on any project; one that could help expedite individual workflows and improve team collaboration; one that visually blew the minds of everyone who interacted with it.

In late 2017, we announced enterprise service management (ESM) capabilities for our cloud model of ServiceDesk Plus. It helps organizations worldwide create unique service desk instances for each of their business functions like HR, travel, and facilities, and manage service delivery across their enterprise from a central platform. Now, we’ve expanded our ESM footprint to our on-premises model of ServiceDesk Plus.

Chances are, you are totally over your job. The stress, the office politics, the outdated processes you can’t change… some days it hardly seems worth the paycheck. You’re not alone. According to a Gallup poll, only about 25 percent of North American workers say they’re engaged in their work. A separate survey reports 43 percent admit to staying in a job despite being “checked out”. Why are we so demoralized? Is this the new normal?

Emails and IMs and shared docs – oh my! With all the different communication channels we use every day at work, it’s easy to miss their nuances. Sure, email seems like a good go-to, but it has its downsides. And what about Google Docs or Confluence pages? When should they be open vs. restricted?