Operations | Monitoring | ITSM | DevOps | Cloud

Building Consistent Revenue Monitoring with AI

The digital era has brought vast cultural transformations – the sharing economy, microtransactions, lightning-fast communication and much more. Much of this has also resulted in considerable innovation in revenue-related areas. Companies from various industries today manage a large number of revenue streams from different revenue models.

Moogsoft AIOps: Enterprise Platform Showcase

Recorded live at the Moogsoft User Conference, several product experts do a deep dive on Moogsoft Enterprise, our flagship AI platform for IT Operations. They go into specific features and capabilities, including the workflow engine and topology visualization. https://www.moogsoft.com/aiops-enterprise/

Moogsoft AIOps Science with Dr. Robert Harper

Moogsoft has over 50 mathematical patents and counting. Our AI is not an add-on feature -- it's core to our platform. In this session at the recent Moogsoft User Conference, Dr. Robert Harper, Moogsoft’s Chief Science Officer & VP of Engineering for Advanced Algorithms, explains how our algorithmic suite, and algorithmic and AI techniques offer our customers the true benefits of AIOps. By delivering deep contextual insights, Moogsoft AIOps enables IT Ops and DevOps teams to solve IT problems faster than products that rely on rules-based approaches.

The AIOps Market: Past, Present, and Future with Will Cappelli

Commercial AIOps Platforms compete with six software submarkets that roughly and conceptually align with the five dimensions of AIOps. Given the current size and promised growth of AIOps, it is not surprising that vendors dominating these submarkets will often attempt to extend their offerings with AIOps-like features. As a result, there can be confusion at the borders. Get the complete picture by watching this presentation from the recent Moogsoft User Conference.

Birth of the Angry Bear Ringtone

Did you know ringtones in the PagerDuty mobile app are one of the most-requested features customers contact us about? And have you ever wondered what makes a good ringtone and how we come up with them? Imagine the following: You’re on an on-call rotation with no end in sight. There might be a trusted responder you can page in for help, but they’re already burnt out. The Incident Commander won’t be any assistance, because you are the Incident Commander.

Postmortems vs. Retrospectives: When (and How) to Use Each Effectively

When we announced the launch of our Retrospectives Guide, we wrote about the value of scaling the continuous improvement mindset to beyond Product Development at PagerDuty by establishing the RetroDuty community. In this installment of our blog post series on retrospectives, I highlight the differences between postmortems and retrospectives. You might have heard of postmortems and/or retrospectives before reading our guides.