SolarWinds Study Unveils Operational Impact of Pandemic on MSPs and Identifies Future Growth Opportunities
Study Underscores SolarWinds' Focus on Helping Partners Successfully Transform in the Face of COVID-19.
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The latest News and Information on Managed Service Providers and related technologies.
SolarWinds Announces Collaboration with Microsoft to Enhance Monitoring and Management for MSPs
Through an Integration with Microsoft 365, Partners Using SolarWinds N-central or RMM Will Gain a Singular View to Help Better Protect and Manage Devices
Making Co-managed IT Work In the Real World (From Pros Who've Walked the Walk)
An IT director and an MSP walk into a bar… Well, it wasn’t actually a bar, it was a panel session on the second day of the Protect & Streamline Summit for IT Leaders. And they didn’t so much walk in as hit join meeting from their respective home offices. Nevertheless, the discussion between Bryan Schultz and Bob Coppedge, moderated by Datto’s Rob Rae, felt a lot like a candid conversation between friends.
10 features to consider when choosing your MSP support tool
Managed Service Providers (MSPs) in IT have the unenviable task of hastening the digital transformation in companies, especially during these trying times. It becomes even more onerous, considering that the hardest-hit segment of Small and Medium Businesses (SMBs) are their major customers. According to the Global State of the MSP report, cloud migrations and security are expected to be the top drivers of MSPs growth for MSPs in 2020.
Automating MSP Client Onboarding with LogicMonitor
Automating client onboarding can eliminate the tedious task of cloning dashboards, creating group directory structure, setting up reports, and configuring access roles. All of these tasks are prone to human error and to put it mildly, not really fun to do. In this blog, we’ll walk through a PowerShell script to automate some of these tasks.
SolarWinds Doubles Down on Customer Success Initiative to Help Empower IT Service Providers to Outperform Their Goals and Thrive
Addition of Expanded Global Customer Care Team, Onboarding Improvements, and Localized Customer Success Management Built for Partner Enablement and Transformation
SolarWinds Recognised by IT Professionals and Industry Leaders for Its IT Management Products, Company Achievements
Accolades include 25 wins from the TrustRadius, Gartner Peer Insights, G2, Stevie, Data Breakthrough, Govies, and EMA awards.
Why MSPs Choose OpsRamp for Hybrid IT Operations Management
OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%). A modern IT operations management (ITOM) platform can help MSPs tame infrastructure complexity by monitoring legacy and modern environments, deliver the right operational context to better understand the impact of infrastructure on the health of IT services, use machine learning techniques to improve critical operational metrics, and handle customer requirements for compliance with secure access to hybrid and cloud IT infrastructure. In this Tech Talk, we'll review key OpsRamp platform technology that enables service providers to accelerate digital transformation for their customers.
New Mandates for Managed Service Providers
Organizations have doubled down on remote working, digital transformation, and cloud adoption to cope with the sudden onset of a global pandemic. An S&P Global survey in March 2020 found that 41% of enterprises were already “experiencing increased strain on internal IT resources” due to the coronavirus outbreak.
Ten Reasons Why MSPs Choose OpsRamp for Hybrid IT Operations Management
OpsRamp’s recent survey found that 91% of IT operations teams were looking to increase spending with managed service providers (MSPs). The major reasons for working with MSPs to monitor and manage hybrid infrastructure were technical expertise (63%), security know-how (52%), and cost optimization (50%).