A version of this blog first appeared in APMdigest. A new study by OpsRamp on the state of the Managed Service Providers (MSP) market concludes that MSPs face a market of bountiful opportunities but must prepare for growth by embracing complex technologies like hybrid cloud management, root cause analysis and automation.
Antivirus software refers to any program that’s specially designed to detect and remove malicious software (malware). After installation, antivirus software usually works continuously in the background to offer real-time protection against viruses and malware. A comprehensive AV solution can help you protect your device or network from various cyberthreats like malware, spyware and phishing.
Just because school is out doesn’t mean that you should let your marketing efforts take a summer vacation as well. Here are seven easy activities to market your MSP that you can implement that will keep your marketing efforts chugging along through the heated months to set you up nicely for the fall and winter ahead.
Ransomware threatens the loss of crucial data as well as financial loss. However, with the right knowledge and tools, you can take action to protect your business from the damaging effects of ransomware. In a 2022 Coveware Q1 ransomware report, the average ransom payment was $211,529 with an average of 26 days for downtime suffered. Ransomware obviously continues to be a huge and costly threat to industries across the board.
When it comes to disaster recovery, there are important decisions to be made so you can be prepared for whatever comes your way. These decisions fall into three major categories.
Organizations are continually increasing the number of devices and technologies used within their IT environments. To ensure these IT environments are functioning well and providing users a good experience, a company’s IT infrastructure must be tracked and maintained. This is accomplished through the use of infrastructure monitoring.
In the first blog in this three-part series, I discussed why network compliance should be a focus for MSPs. Today I’d like to take you through what service providers can do to meet compliance requirements.
In this article, we are going to discuss what you should do prior to selecting a new RMM software solution and how you should tackle the migration once you have.
Implementing change in an organization always has its challenges, and for it to be successful it requires support from executive management. For one of our large Managed Service Provider (MSP) clients, their new CIO was focused on making their customer’s cloud consumption more efficient, with the outcome being cost savings.
MSPs operate in a challenging and competitive marketplace. Small and medium-sized business (SMB) customers increasingly view the core IT infrastructure support services MSPs have long provided as commodities. At the same time, competitors are growing larger and more sophisticated as industry consolidation continues. Private equity investments have created more than 80 MSP platforms that are aggressively pursuing add-on acquisition opportunities.
Are Macs more secure? If that’s not the very definition of a clickbait headline, I don’t know what is. Spoiler warning: While I have opinions, I’m not a security expert with multiple certifications or years of experience in the field. So, I won’t take sides as to which operating system is the most secure.
We’re please to announced that we’ve added a Standby Image feature as part of our Cove Data Protection™ solution. This enables us to deliver on the promise of cloud-first data protection as-a-service combined with business-class disaster recovery, by making it easy to create, manage, and report on virtual server images in the partner’s location of choice, ready for fast and flexible disaster recovery, without an expensive proprietary appliance.
A network provides a way for many computers to all be connected and exchange data with each other simultaneously. It allows members of organizations to quickly complete tasks, share information, and carry out any computing responsibilities that rely on a working network. It’s important for each organization to ensure that their network design is suitable for their needs.
There has been a sharp increase in the amount of personal and organizational data that is stored online and on devices. Losing this data could result in disastrous consequences for businesses or individuals, which means that data protection is certainly necessary. Data protection plans are essential for the safety and security of data within all organizations.
It seems that every day we see another ransomware headline. But too often, backup and data protection solutions treat ransomware recovery just like any other type of recovery. The truth is recovery from ransomware has different requirements (and different best practices) than recovery from fire, flood, or hardware failure.
Because of their portability and functionality, laptops have seen explosive growth in many organizations. Today, a new laptop is a typical component to a new employee’s onboarding package. The pandemic driven remote work boom has only accelerated the trend towards laptops and managing these IT assets, including their lifespan, has become a critical task for modern IT professionals.
In any given IT environment, a server is the foundation that provides services for endpoints to carry out various actions. They are essential for computer networks to have shared access or information. Unfortunately, servers are often targets for cyberattacks due to their ability to reach other parts of the IT environment and wreak havoc. With these attacks on the rise, developing a server hardening process will help organizations improve its security posture.
NinjaOne’s 5.3.2 release adds significant new features and enhancements to existing features across all major product and feature sets, with notable enhancements to our patch management, ticketing, backup, and automation capabilities.
Lead generation continues to be the number-one challenge facing MSPs today. Many of my blog posts to date, along with several of the boot camp sessions I have delivered so far, have been focused on this all-important topic. But what do you do when you get a bite and you now have a prospect that wants to meet with you? How do you structure this critical first meeting so that you can successfully navigate the prospect through the rest of the sales funnel to becoming a signed, closed deal at the end?
Over the years, I’ve spoken with many of our partners that use N-central, and it always amazes me how few leverage custom properties. Often when I explain one or two uses for them, their minds are immediately racing with other potential uses as well, so today we are going to look at some of the many uses for custom properties and how they can benefit the support and service you provide to your clients.
