Operations | Monitoring | ITSM | DevOps | Cloud

February 2024

Hardware asset management: The power of MSPs and IT managers

Hardware Asset Management (HAM) is a serious consideration for fast-growing enterprises that are constantly scaling and evolving. HAM ensures that hardware resources remain aligned with the organization’s evolving needs and budget constraints. It prevents the accumulation of redundant or obsolete hardware, thereby optimizing resource allocation.

N-central 2024.1: Upgraded EDR integration, Patch Management Enhancement and more...

In a recent interview with Ewan Cameron, the Product Manager behind N-central RMM, we got an exclusive insight into the groundbreaking features and improvements rolled out in the first release of N-central for 2024. So, let’s dive into the key highlights of N-central 2024.1.

Your Cyber Safety Checklist for Business Travel

As we roll into 2024 proper, the events are starting to appear in the calendar again. In an era where connectivity is ubiquitous and threats are omnipresent, safeguarding sensitive data and digital infrastructure demands extra attention, especially during business travel. As MSPs, your role extends beyond mere provision of services; you’re entrusted with the security and integrity of your clients’ networks and systems—and, of course, that includes protecting your own.

Top 10 Managed Services Providers in the UK - Best MSPs of 2024

Managing cloud migration, cybersecurity, and your IT stack – all of which somehow always needs to be updated – while juggling turning a profit is more than a full-time job. It’s downright impossible without the right team, the right expertise. That’s where managed service providers come in. Managed service providers (MSPs) are third-party companies who are the experts you need.

What is the Cost of SSO Software? SSO Pricing

Single sign-on (SSO) is an important security function for many business enterprises, especially with the rise of more cloud apps and services. Essentially, an SSO allows a user to log into a device only once with a single set of credentials to gain access to a variety of corporate apps, websites, and data.

Common Vulnerabilities and Exposures: What They Are, and Notable CVEs to Be Aware Of

As organizations and individuals rely more and more on technology for many aspects of their lives, the security of digital assets is of increasing concern. From personal data to critical infrastructure, the digital landscape is rife with potential vulnerabilities that can be exploited by malicious actors. Cybersecurity has become a mainstream imperative as breaches and cyber threats continue to escalate.

How to Set Up an Email Server for Your Business

Setting up a secure email server for your business ensures efficient communication and data security. Having your own email server gives you control over your email infrastructure and the ability to customize it to meet your specific needs. In this guide, we will go over each step when it comes to how to set up an email server for your business.

How to Use Microsoft Teams for Seamless Workplace Collaboration

Curious about how to use Microsoft Teams? Let this article guide you in finding efficient ways in increasing productivity and collaboration in the digital workspace. One of the top challenges of managing a remote team is facilitating good communication. With the rising number of remote and hybrid workers, your organization needs an effective way for employees to collaborate, no matter where they are located. One popular workplace collaboration solution is Microsoft Teams.

Beyond IT: Diversifying Services Offered by MSPs

Managed Service Providers (MSPs) have traditionally been focused on IT services, offering solutions like network management, data backup, and cybersecurity. However, the evolving market demands and the increasing complexity of business operations have pushed MSPs to diversify their service offerings beyond traditional IT solutions. This expansion reflects the need to adapt to the needs of businesses. Of course, there are several moving parts to this type of MSP differentiation.

What Is Git Stash? Definition & How-To Guide

This guide will delve into git stash, starting with its basic concept, utility, and scenarios of use. We will then cover its basics, how to retrieve and manage stashes, and explore advanced techniques. Best practices and their importance in software development will conclude our guide, ensuring a comprehensive understanding of git stash.

GitLab vs GitHub: Which is the Better Version Control System?

Developers have many version control systems to choose from. Two popular platforms are GitLab and GitHub. Both of these platforms offer useful features that make them desirable tools for developers and software teams worldwide. However, though these platforms are similar, they’re not identical. Before you commit to using one or the other, you should compare GitLab vs GitHub and determine which will be better for your project.

What Is AIOps (Artificial Intelligence for IT Operations)?

The main challenges in IT operations are ever-increasing complexity, diverse technologies, the relentless pace of change, and the need for a skilled team that can keep in step with the never-ending evolution of technology. Traditional approaches to IT operations struggled to keep up with the sheer volume of data, incidents, and the dynamic nature of modern IT environments.

How to Implement Zero Trust for Enhanced Cybersecurity: A Practical Guide

Implementing a robust cybersecurity strategy is not optional; it’s essential. Organizations must adopt effective measures to protect their sensitive data and systems. Yet, while companies recognize the value of a comprehensive approach like zero trust security, implementing it can seem overwhelming. With a straightforward guide detailing how to implement zero trust, your organization can take action to protect your resources — before a major security incident happens.

5 Ways to Generate Leads For Your MSP Business in 2024

According to the N-able MSP Horizons Report 2024, which was conducted by channel research specialists Canalys, the current number one challenge for MSPs is New Customer Acquisition. So, as we continue to look helping MSP build out their marketing plans, how are you looking to stand out from the crowd and generate the leads you need to grow your MSP business?

Start as an AWS reseller a simple guide for MSPs

As cloud adoption accelerates, managed service providers (MSPs) have a major opportunity to capitalize on this trend by reselling Amazon Web Services (AWS). Becoming an AWS reseller allows MSPs to expand their service offerings, achieve recurring revenue, and solidify their status as cloud experts. This comprehensive guide will walk through everything MSPs need to know to successfully start reselling AWS services.

A simple guide to becoming an Azure Reseller for MSPs

As Microsoft Azure continues its rapid growth, becoming an Azure reseller presents a major opportunity for managed service providers (MSPs) to expand their offerings and drive recurring revenue. This comprehensive guide will walk through everything MSPs need to know to successfully start reselling Azure services.

IT Compliance: Definition, Standards, and Risks

The IT compliance landscape is changing as governments address rising data security risks. As a result, organizations must stay on top of their risk management and security procedures to ensure compliance with new laws and requirements. Aside from these general regulations, organizations operating in more tightly regulated industries need to be aware of additional compliance requirements. Regulations are tightening, while data security is becoming more challenging and complicated.

How To Set Up Remote Desktop Gateway

The modern work environment is no longer confined to the traditional office space. Whether working from home, traveling, or in satellite offices, employees need seamless and secure access to internal network resources. Remote access solutions bridge the geographical gap, enabling users to connect to the corporate network from virtually anywhere.

TeamLogic IT and NinjaOne Announce Groundbreaking Partnership

We are thrilled to announce a groundbreaking partnership between TeamLogic IT, a leader in managed IT services, and NinjaOne, an innovator in scalable IT management solutions. This collaboration marks a significant milestone in the IT industry, signifying a joint commitment to excellence and innovation.

Co-Managed Services: Your Secret Sauce for Client Retention

Forget fighting tooth and nail for every new client. In the fiercely competitive world of managed services, the real magic lies in keeping and building on the ones you already have. That’s where co-managed services come in—a secret weapon that turns you from a hired gun into a trusted tech partner. In our last blog, we discussed how co-managed services can help organizations bridge the IT talent gap.

Beyond the Horizon: Actionable highlights from the 2024 MSP Horizons Report

Join N-able and Canalys, an international research firm focusing on the MSP market, for a glimpse into the future of IT with Beyond the Horizon: Actionable highlights from the 2024 MSP Horizons Report. This ground-breaking discussion covers hot-button subjects like: · Implications of changing business models· Which areas of the tech stack are primed for growth· Harnessing new developments in AI· Key business drivers for MSPs in 2024, and much more.

How Much Does MDM Cost? Software Pricing

These days, mobile device management (MDM) is a necessity for any organization looking for an effective and efficient way to monitor its mobile assets. However, understanding the vast number of MDM solutions available in the market today, knowing which software is best for your business, and the factors that influence MDM cost may become challenging, especially if you don’t know what to expect.

IT Help Desk Cost: Software Pricing Guide

The cornerstone of any IT department is the strength of its help desk. When your end users have to jump through hoops to resolve their issue or wait an eternity to receive a reply, it doesn’t create a positive experience and could ultimately lead to unhappy employees, poor ratings, or lost sales. It is essential that you have a robust IT help desk system that can seamlessly categorize, prioritize, and assign each ticket to a different technician in just minutes.

IT Documentation Software Pricing Guide

It would not be an exaggeration to say that IT documentation is critical to your business’s success. It is one of the most crucial best practices in IT operations and allows you to record, organize, and store information about an IT environment, from devices information to passwords and contact information. Without great documentation, your IT department would not operate at its best.

Co-Managed Services: A Powerful Way to Bridge the IT Talent Gap

In today’s tech world, finding skilled IT pros is somewhat like finding a needle in a haystack. This shortage of IT talent can make it tough for businesses to keep their IT systems up and running smoothly. That’s where MSPs come in with their co-managed services. For many organizations, these services are like having a team of IT experts on speed dial, ready to help whenever you need them.

Top 8 IT Department Issues in 2024

From the proliferation of artificial intelligence and machine learning to an unpredictable economic and geopolitical landscape, 2023 was an eventful year. The top IT department issues have become even more diverse and complex. In 2024, businesses will need to address IT infrastructure and disaster recovery, cybersecurity threats, data privacy policies, and the effects of AI and automation on their industries to stay ahead of the curve.

NinjaOne Soars to #1 in G2's 2024 Best of IT - Thank You Customers!

We know how important real-world feedback can be when preparing for an upcoming software purchase, making customer reviews and comments a key part of the procurement process. Which is why we’re so excited to announce that NinjaOne has been included in G2’s 2024 Best Software Awards for the following categories.

Google Workspace vs. Microsoft 365: Which One Is Best for Businesses?

Over the last several years, using local storage for company files has fallen out of favor. Managed cloud services and cloud-based applications allow greater flexibility, remote access to data, and typically lower and more predictable costs for the customer. Businesses comparing either Google Workspace vs. Microsoft 365, two of the most popular cloud-based productivity suites on the market, will have these benefits, but there are some finer details that should be considered.

Top 10 Managed Service Providers in the US - Best MSPs of 2024

The future is tech. There’s no doubt there. AI and cloud computing have all grown over the last decade, but great growth comes with great growing pains. That’s where managed service providers (MSPs) come into play. MSPs solve the growing pains of migrating to the cloud, cybersecurity risks, or outgrowing your current tech stack.

MDR Fireside Chat: How MDR keeps MSPs protected

Join our N-able MDR services fireside chat with N-able general manager of security products, Troels Rasmussen, and Dave MacKinnon, N-able vice president and chief security officer, as they break down how MDR can aid MSPs in their security and business operations. This resource is provided for informational purposes only. Information and views expressed in this video may change and/or may not be applicable to you. N-able makes no warranty, express or implied, or assumes any legal liability or responsibility for the accuracy, completeness, or usefulness of any information contained herein.

NinjaOne Fuels Customer Success with $231.5M Funding Round Led by ICONIQ Growth

When my co-founder Chris and I started NinjaOne in 2013, we had a clear plan. Simplify the complexity of IT software. We felt existing vendors had lost product focus, were complex to use, and lacked an emphasis on the customer needs, making the already challenging job of being in IT that much harder. We set out to build a platform that simplified endpoint management by putting the customer needs at the center of everything, with an amazing product experience, that is highly scalable and secure.

2023's Top Vulnerabilities and the Power of Patch Management

The cybersecurity landscape in 2023 was increasingly complex, marked by sophisticated cyber threats such as ransomware and cyber espionage. Over half of the high-risk vulnerabilities were exploited by threat actors, with ransomware payouts averaging a significant $1,542,333, up from $812,380 in 2022. Phishing attacks dominated, accounting for over 80% of incidents, and 57% of organizations experienced frequent phishing attempts. Additionally, 4,000 ransomware attacks occurred daily since 2016.

How Much Does Network Monitoring Cost? Software Pricing

In this increasingly digital world, advanced network monitoring software that can address possible networking issues, provide real-time polling performance assessments, and offer remote management functions has become even more necessary. Given these varied capabilities, you may wonder, “How much does network monitoring cost?” and what are the factors contributing to it?

How Much Does Cloud Monitoring Software Cost?

The goal of any great cloud monitoring tool is to give you a bird’s eye view of your system and its digital assets so that you can potentially improve user experiences. Unfortunately, many organizations struggle to realize the extent of functionality of their tools, leading to a bloated budget with many unused applications.

How to Install RSAT (Remote Server Administration Tool)

Remote server administration is a crucial aspect of managing and maintaining a network infrastructure. It allows system administrators to control and monitor servers from a remote location, eliminating the need for physical access to each server. One utility that greatly simplifies remote server administration is the Remote Server Administration Tools (RSAT).

vSphere: What It Is and Key Features

In the dynamic landscape of modern IT infrastructure, vSphere stands out as a key player in virtualization. At its core, vSphere is more than just a virtualization platform; it’s a game-changer in data center management. From seamless resource allocation to enhanced scalability, vSphere offers a suite of features that redefine how businesses handle their IT environments.