Businesses today face a myriad of challenges. Traditional on-premises IT solutions, which were once the cornerstone of the industry, are now progressively falling behind, outshined by the efficiency, security, and adaptability that SaaS-based solutions bring to the table.

As we look toward 2024, the IT landscape is poised for a significant transformation, influenced by evolving business needs, technological advancements, and economic factors. The insights from the “Leading IT Trends for 2024” report, a collaborative effort between Omdia and NinjaOne, offer a look into the future of IT, highlighting key areas that organizations must focus on.

We are thrilled to announce NinjaOne’s remarkable achievement in G2’s Winter 2024 Report, where we’ve secured the number one ranking in seven critical IT categories: Endpoint Management, Patch Management, Remote Monitoring and Management (RMM), Network Monitoring, IT Asset Management, PC Backup, and Remote Support.

IT leaders are often caught in a tug-of-war between advancing technology and managing costs. In 2024, the state of the economy is only highlighting this divide. For business and IT leaders alike, this begs the common question: how can we reduce IT costs? Demands for IT continue to spike—especially as the cybersecurity landscape shifts and the appetite for remote work increases.

Navigating the Windows system registry can seem like traversing a minefield, especially if you are new to it—a single misstep could create complex issues in your system. Specifically, incorrect manipulations of the registry key might lead to errors or even complete system crashes. Fortunately, understanding how to export a registry key can make things significantly easier and safer. Below, we’ll talk through some of the basics of Windows Registry operations.

Chrome extensions are incredibly helpful for adding additional functionality to your browser without downloading and navigating a brand-new application. They are easy to install and easy to access. Knowing exactly where Chrome extensions are stored can be useful for backups, troubleshooting, and security purposes. Let’s look at where you can find them, no matter what operating system you use.

Many users tread lightly around the command prompt, sticking to the familiarity of graphical interfaces. Yet, what if you could use the command line to unlock hidden software features and gain more control over your files? It’s all possible with the power of command-line arguments. Command-line arguments transform static, boring scripts into flexible, dynamic tools. By the end of this guide, you’ll be able to accomplish important tasks using command-line arguments without altering code.

Securing privileged accounts is of utmost concern to cybersecurity professionals, and Active Directory, Microsoft’s identity and access management service, forms the backbone of the majority of organizations. Active Directory (AD) centralizes user accounts, computers, and resources, ensuring access control, and local administrator accounts wield substantial power within Windows systems.

Poised to redefine the landscape of digital communication stands the groundbreaking achievement that is IPv6, the sixth generation of the Internet Protocol. The evolution from IPv4 to IPv6 marks a pivotal shift in internet technology, driven by the increasing scarcity of IPv4 addresses and the expanding scale of the global network.

I have spoken with many prospects and partners over the years and one of the more frequent questions I am asked is: “How do you build Custom Monitoring”. This is not an easy question to answer as there are so many variables at play, including: what type of device are you trying to monitor, what metrics are you looking for, what thresholds should trigger a warning or failure, etc.

In the early 1990s, as the digital world stood on the cusp of an explosive expansion, the foundational structure of the internet faced a critical challenge: the classful IP addressing system was buckling under its own rigidity and inefficiency. Locked into fixed classes (A, B, and C), this system squandered valuable IP space, leaving the burgeoning network gasping for air as it grappled with rapidly depleting IP addresses.

A VPN, or Virtual Private Network, enables secure communications over an untrusted network. It enables users to connect to servers and networks from virtually anywhere, creating a secure tunnel between the user and a remote network or server. VPNs ensure data privacy and prevent unauthorized access, ensuring the data transmitted remains confidential and protected from external threats.

Azure AD Connect offers organizations the power of hybrid identity solutions, providing a seamless bridge between on-premises Active Directory and Azure Active Directory. This guide will introduce the functions and features of Azure AD Connect, from understanding its core purpose to configuring it securely. With this information, you’ll have the knowledge needed to set up and maintain a robust hybrid identity solution.

Does the future of business success depend on the customer experience? As technology advances customer expectations toward increased personalization, how crucial is the role of MSPs in reshaping these interactions by 2030? Does the compass of customer experience recalibrate with advancing technology? Looking ahead to 2030, is the landscape of customer experience undergoing a transformative shift, establishing a new benchmark that goes beyond meeting expectations to surpassing them?

Coming this November and December to all regions, this update offers our partners a revamped reporting interface, seamless CyberDrain Partner Portal integration (CIPP) for streamlined M365 management via NinjaOne, and new advanced Backup features. Here’s what you can expect in this innovative release.

We’re excited to announce our latest collaboration with the CyberDrain Improved Partner Portal (CIPP), a highly regarded, open-source tool for Microsoft 365 monitoring and management, widely beloved within the community. In this blog, we’ll delve into the specifics of CIPP’s offerings, explore the significance of this integration, and highlight the exciting new features and capabilities that emerge when NinjaOne and CIPP are used together.

Find out how our new IPAM and SPM add-on can simplify IP and switch port management in your multi-client IT environment.

A deep dive into networking reveals a plethora of protocols and methodologies. One such protocol that stands out is the Asynchronous Transfer Mode (ATM), a switching technique designed to unify telecommunication and computer networks.

2023 has marked an extraordinary year of transformation and growth for NinjaOne, a journey made possible by the unwavering support and collaboration of our esteemed customers and partners. Throughout the year, we’ve soared to new levels of innovation and service, relentlessly pursuing a vision to craft a more intuitive and user-focused IT management experience.

As technology continues to revolutionize every aspect of modern business, organizations face a multitude of challenges in staying ahead of the curve to achieve their strategic goals. To pinpoint the key IT challenges for 2024, NinjaOne joined forces with Omdia, a leading analyst firm, conducting a comprehensive survey of IT decision-makers.

NinjaOne, in partnership with Omdia, recently hosted a webinar focused on the future of information technology, leveraging insights from their latest joint report. Key speakers included Adam Holtby, Principal Analyst at Omdia; Peter Bretton, Senior Director of Customer & Product Marketing at NinjaOne; and Nesta Hayward, Director of Technology, CISSP and CISM certified, at National Fire & Safety.

In my first blog post of 2023, I wrote about how difficult it seems to be for the average person to set and stick to their New Year’s Resolutions. Stats show that by mid-February, most people’s resolutions have been abandoned and have become a distant memory.

Our reliance on technology has made system security essential. Today’s cyber threats are more advanced than ever, surpassing traditional defenses like firewalls and antivirus software. In 2023, over 90% of successful cyberattacks involved the exploitation of unpatched software vulnerabilities.

MSPs (Managed Service Providers) have a lot of responsibility on their shoulders. They need to look after the IT infrastructures or networks of their customers to ensure that they’re always up and running. But, what happens when the MSP network itself isn’t performing like it should? Like a business organization, an MSP also faces repercussions due to network downtime. Even a minute of downtime can prevent an MSP from offering the necessary services to its clients.

The cornerstone of every successful relationship—business or otherwise—is a clear, mutual set of expectations. In IT, this plays out in the form of service level agreements (SLAs). But really, SLAs are only the first step in the journey to a happy customer relationship. The real key to maintaining happy customers over the long term is SLA management. Knowing how important SLAs are raises several questions: How do you create one, what should it contain, and how do you manage them?

As larger MSPs have been able to push their services upstream to bigger companies, and with the rise of things like co-managed IT services opening this option up to smaller MSPs as well, many are finding that this calls for them to adopt more mature IT service management (ITSM) practices. So how does ITSM differ from the professional services automation (PSA) platforms commonly used by MSPs?

Cloud backup solutions are characterized by diverse offerings, each with its own set of features, security measures, and pricing schemes. Our analysis will dissect the various components that constitute the cost of utilizing these services, ranging from storage and bandwidth fees to data transfer and retrieval expenses.

The landscape of IT constantly presents businesses with new challenges and opportunities. The “Leading IT Trends for 2024” report, a collaborative effort between Omdia and NinjaOne, offers a comprehensive exploration of how businesses are harnessing cutting-edge IT strategies to maintain a competitive edge.

Whether you’re an in-house IT professional or a managed service provider, ensuring the security and integrity of your networks is a crucial part of your bailiwick. In pursuit of greater security, Network Access Control (NAC) serves as a formidable guardian, ready to protect digital assets by regulating who gains entry to a network. Understanding the fundamental concepts and best practices of NAC is essential for any organization that values data security and network integrity.