Peering is great for quality and cost savings, but how do you ensure your network is up to the task? Capacity planning is a classic task that should be very familiar to network operators. Providing the right capacity at the right time is crucial to finding a balance between cost and quality in your network.
Today we’re excited to announce Logz.io Telemetry Collector – an agent that can send logs, metrics, and traces to Logz.io in a single installation as part of our Open 360™ platform. With Telemetry Collector, customers can get started monitoring their services with Logz.io faster than ever by simplifying the data collection process.
“Testing your production environment” refers to the practice of running tests on production servers, using actual data from real users. Production testing doesn’t replace other methods like unit or integration testing. Instead, it extends them. Smoke testing is one approach that Lumigo has implemented to test our own production environments.
The traditional wall between IT operations and IT services—along with tedious, antiquated processes for resolving IT issues—is harmful to a company’s productivity. It’s also soul-sucking for team members. Those conditions hinder data sharing and collaboration. As a result, IT staffers must spend hours on cumbersome tasks rather than focusing on meaningful, strategic projects that make them look forward to their workdays.
With 2022 winding down, many MSPs will be using this time to reflect on their performance during the past year, and strategizing on how they can improve in 2023. There are many Key Performance Indicators (KPIs) that MSPs should be continuously tracking as part of their normal business activity to help measure the health of their organization. In this blog I’m going outline what I believe the five most important ones are.
Like any piece of tech, sometimes things can go wrong on a Microsoft Teams call. But, as a business, you want to maintain productivity at all times, through a positive user experience, that isn’t impacted by drops in service. Having coverage when it comes to Teams might seem like a ‘nice to have’ but it’s actually a lot more than that when it comes to Microsoft Teams quality of service. You wouldn’t skip insurance, after all.
I recently had a cloud migration client who was at the beginning stage of their discovery phase and looking to jump straight to “which database platforms should I be using in the cloud?” - a tall ask you might say, but following the three steps below they were able to discover and analyze all of their database servers in just two weeks.
It’s always been important for managed services providers (MSPs) to exercise backup best practices but this has become even more important with the pandemic having reset employees’ expectations around remote work. Up to 74% of professionals believe that remote work is here to stay according to Growmotely, while 16% of companies globally are already completely remote and 40% offer hybrid working.
Microsoft does a great job investing in its network, to the point where it has the second-largest reach of any business in the world. Tapping into that connectivity, and the partner telcos who help make it happen, is a big factor in getting the best Teams service quality available.
