Operations | Monitoring | ITSM | DevOps | Cloud

Mattermost v6.4 is generally available today and includes the following new features (see changelog for more details).

The right tools enable your team to ship amazing code quickly. But between building, deploying, testing, monitoring, and maintaining software, all those great tools can create a lot of stuff to keep track of. Luckily, there’s a solution to this problem: ChatOps. ChatOps is a collective approach to running DevOps workflows and building a collaborative team culture.

At PagerDuty we invest a significant part of our time listening to our customers. From what we have learned from those conversations we are adding a new set of features to our Slack Integration. These features will make leveraging PagerDuty from Slack even more seamless and allow Incident Responders to conduct their work without switching context, expediting response times, and ultimately maintaining high customer satisfaction.

At Datadog, we’re dedicated to building a platform that helps teams detect, troubleshoot, and resolve issues in their applications and infrastructure. We know that our customers need to be able to debug issues, explore ideas, and manage incidents efficiently, and that means having access to tools that can help them seamlessly share information and leverage the expertise of their distributed teams.

Plugins can help teams unlock the full potential of Mattermost, but they aren’t always ready to go out of the box. Learn how Chimera streamlines plugin configuration via an OAuth2 Proxy. One of the best aspects of any software offered in the Cloud is the ability to start using it in just a matter of minutes. The same is true for the Mattermost Cloud offering.

It’s 2022: You’re good at your job, you’re maintaining modern systems, now you want to level up your team based on a solid foundation of their collective expertise. You want to standardize and centralize process documentation and make execution as easy and effective as possible so that everything runs smoothly, every time.

System outages happen to the best of us. Communicating with your customers and other stakeholders effectively during downtimes is vital to maintaining a solid relationship with them. When a system outage occurs, technical teams are tasked with swiftly locating the cause and resolving the issue, while communications teams are tasked with notifying stakeholders and customers about the outage to maintain transparency.