Operations | Monitoring | ITSM | DevOps | Cloud

John Pagliuca, N-able President & CEO says you are the one who controls the destiny for your business.

After 20+ years as an N-able partner, Dave Brewer and BC Networks believe the operational excellence they've achieved sets them apart from other MSPs. Brewer sat down with N-able at Empower 2022 to talk about his journey with N-able, how his company uses N-central, SentinelOne EDR, and DNS Filter. Brewer also discussed what he thinks are the most important things for MSPs to look for in 2023 and why cybersecurity is such a high priority.

Omega Systems automatically closes around 30% of their tickets by utilizing automation in N-able's N-central RMM tool. Rick Mutzel, Data Center and Security Operations manager for Omega Systems discussed how they utilize N-central.

"there's the end target... then there's the MSPs." DNS Filter CEO Ken Carnesi says supply chain is a major threat that impacts MSPs in a huge way, saying it's the most basic way threat actors may be able to get into multiple networks. "From a supply chain perspective, it can be hugely damaging.".

PCA Technology has been with N-able for more than 15 years, and as they continue to grow and leverage N-central, they're now seeing great results from incorporating Cove Data Protection for backup.

Booker Zaytsoff, Director of Professional Services at Accurate Network Services Inc. discussed how his team utilizes N-central as their RMM product, including patching, deployment and onboarding. This conversation was filmed at Empower 2022.

Standardization is the number one thing MSPs should do in 2023 according to N-able Chief Customer Officer Kevin Bury.

When Glen Buhler, CEO of Oxygen Technologies received the business case for Cove Data Protection, he could hardly believe it. He was even more shocked when his team implemented it, and exceeded his expectations. List to Glen explain how Cove Data Protection as a choice for backup is saving his company up to $250,000 a year and lots, and lots of time.

When RediTech installed their first RM tool, they hardly looked back, moving too fast to innovate on the up and running platform. But, time caught up to them, and so did all the manual work. That's when they reached out to N-able N-hanced Services to revisit their foundations and build the right use cases for their remote monitoring and managing to best support their partners and grow their business.