Operations | Monitoring | ITSM | DevOps | Cloud

Building a metrics backend (time series db) with PostgreSQL and Rust

At ilert customers are already benefitting from our easy to setup private or public status pages and auto generated SLA uptime graphs for their business services. However, we decided to push the graph topic a bit further with custom metrics. Using ilert metrics customers can showcase additional business data and insights into their services on their status pages.

New features + new CI: Metrics, Status Page Widget, PandoraFMS, Automation rules, Alert report export

This post highlights some of the features and improvements that we have released in the last month. If you want to submit your own ideas or vote on existing feature requests, you can now use our new public roadmap at roadmap.ilert.com. ‍

On-call compensation in IT

On-call is a special working hour arrangement under employment law. It comes into effect when the employee is obliged to be contactable at least by phone, so they can start work in an emergency. On-call duty is generally counted as time specifically meant for work purposes. In practice, this means that employees are normally not allowed to work while on-call. However, there may be exceptions. For example, on-call employees may also work from home if they can be reached through their work device.

SaC - How to build status pages as code with Terraform

Status pages are a clever solution to bundle all your services, and see the status of them at one sight. We at iLert took this one step further: why not build your status page as code using Terraform? We want to show you how we make it possible, and how you can set it up for your own infrastructure - a real SaC solution.

iLert is now a verified integration with HCP Consul

More than 16 months ago we provided a solution to integrate HashiCorp Consul with our alerting and on-call management platform by using consul-alerts - a dedicated application that allows for communication between a deployed Consul instance and an existing iLert account. ‍ With more code infrastructure being moved to the cloud to ensure better security and availability, we too have ensured that our service integrates with the HashiCorp Cloud Platform (HCP).

New features: multiple responders, escalation delay, IP filter for private status pages, edit uptime history

This post highlights some of the features and improvements that we have released in the last 3 months. If you want to submit your own ideas or vote on existing feature requests, you can now use our new public roadmap at roadmap.ilert.com. ‍

New Features: Custom Hold Music for Call Routing, Conditional Alert Actions, Company-wide Private Status Pages, MFA

‍ This post highlights some of the features and improvements that we have released in the last 3 months. If you want to submit your own ideas or vote on existing feature requests, you can now use our new public roadmap at roadmap.ilert.com.

New integrations: Amazon EventBridge, ServiceNow, Zendesk, Zammad, Splunk, and More

Our ecosystem continues to grow: we have added 10 new integrations within the last months. Integrations are the bridge between alert sources and on-call teams and have always been a top priority at iLert. They are one of the reasons why iLert is so easy to adopt for small and large companies alike.